Ramya N
CCM/ECM - Lead
Bengaluru
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Offshore Program Manager – CCM Software
Tata Consultancy Services
08.2023 - Current
- Single-handedly managing development and testing teams of over 20+ employees to deliver Insurance and Banking Documents
- Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Developed strategic plans, setting clear objectives and achievable milestones for the team
- Coached team members on professional development opportunities, contributing to improved overall performance
- Optimized resource allocation, effectively balancing priorities and managing competing demands
- Delivered high-quality results by setting performance metrics and monitoring progress against targets
Technical Lead – ECM Software
Tata Consultancy Services
02.2021 - 10.2022
- Management of teams to deliver Insurance and Endorsement Documents
- Supporting existing processes and implemented change requirements as part of a structured change control process
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques
Software Engineer
Mphasis Ltd.
03.2015 - 01.2021
- Developed scalable and maintainable code, ensuring long-term stability of the software
- Responsible for Development (UI and coding) and Integration of Insurance Forms
- Creating and documenting test procedures and scenarios for pre-UAT phases
- Supporting the Operational Teams during UAT and Project rollout
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance
Education
Master of Science - Computer And Information Sciences
MVJIT
Bengaluru 06.2010 - 05.2013
Bachelor of Science - Computer And Information Sciences
CMRIT
Bengaluru 06.2007 - May 2010
Skills
Oracle Documaker
Certification
MS- Azure 900 Certified
Academic Chronicles
- Master of Computer Application, 2013, MVJ College of Engineering (VTU), Bengaluru
- Bachelor of Computer Application, 2010, CMR Institute of Management Studies (BU), Bengaluru
Personal Information
- Passport Number: P6586358
- Date of Birth: 04/24/89
Timeline
Offshore Program Manager – CCM Software
Tata Consultancy Services
08.2023 - Current
Technical Lead – ECM Software
Tata Consultancy Services
02.2021 - 10.2022
Software Engineer
Mphasis Ltd.
03.2015 - 01.2021
Master of Science - Computer And Information Sciences
MVJIT
06.2010 - 05.2013
Bachelor of Science - Computer And Information Sciences
CMRIT
06.2007 - May 2010
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