Ramya N

Processing daily batches and statements for numerous merchant accounts.

• Analyzing risk for several merchant accounts.

• Maintaining hundreds of merchant account updates and cancellations.

• Providing necessary reports per merchant request.

• Working with processors such as Wells Fargo & First Data to provide high levels of customer service.

• Withholding funding of merchant deposits within authorized limits.

• Assessing risk exposure and taking action to prevent losses within assigned categories.

• Reviewing merchant reports using an online reporting system to identify and mitigate risk and losses

related to sub-merchant credit card transactions processed daily.

• Collecting all necessary documents from sub-merchants, cardholders and issuing banks to assess

potential financial or compliance exposure.

• Analyzing incoming chargeback and retrieval reports and taking appropriate action by submitting the

application packet in Dispute Manager.

• Looked at current and new merchants to evaluate fraud, chargeback and compliance risks.

• Worked within Excel to compile and review information.

Configuration Support:

• Assist in the configuration and customization of software applications

• Learn and apply configuration methodologies and tools

+91 9363005919

ramya.n2203@gmail.comData Mapping:

• Support the mapping of data elements within the software system

• Ensure accurate and consistent data representation

Quality Assurance:

• Participate in testing activities to validate configurations

• Identify and report issues related to configurations

Collaboration:

• Collaborate with cross-functional teams, including developers and quality assurance analysts

• Work closely with senior configuration analysts to understand requirements

Documentation:

• Contribute to the creation and maintenance of configuration documentation

• Document and report configuration activities and outcomes

• Writing simple code and get rid of bugs in software.
• Develop software by testing it out. Writing and maintaining codes with excellent efficiency.
• Used Postman API to get convenient, visual display of query result.
• Working on considerably minor bug fixes.
• Responding to all requests that come from the development team.
• Working closely with senior developers to improve the functionality of products.
• mproving coding skills continuously.
• Capable of adhering to instructions and working efficiently within a team environment.

• Created web applications and components using PHP programming language.
• Suggested changes and enhancements for websites by offering specific solutions and improvements
• based on end-user needs.
• Liaised with clients and colleagues to build strong and impactful professional relationships.
• Developed framework using consistent components and templates across client projects for cohesive
• branding and user experiences.
• Coded, tested, debugged and monitored websites.
• Developing back end website applications and front end website architecture.
• Develop and manage well-functioning databases and applications.
• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
• worked as part of in-house creative and marketing team and alongside senior website developer.
• comfortable working with minimal supervision and good at communicating progress.
• able to produce results with quick turnarounds in a fast-paced and agile environment.
• Professional development: driven to learn new things and grow as a developer and team member.