Ramya Narayana
MANAGER
BANGALORE
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
5
5
Languages
Work History
Manager
Thomas Cook India Limited
Bangalore
01.2018 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Senior Executive
Bharath International Travels Pvt Ltd
Bangalore
04.2015 - 01.2018
- Day to day interaction with sales team on their clients visa requirements
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Clarified roles, responsibilities and expectations of staff.
- Identified opportunities to improve business process flows and productivity.
Senior Executive
Kuoni SOTC Pvt Ltd
Bangalore
09.2011 - 04.2015
- Learnt processing online visa applications
- Multi Tasking
- Working with team members for visa processing
- Clients interaction for documentation and visa processing
- Handling visas for all GIT bookings except Schengen countries
Education
B.COM -
Skills
Strategic planning
Timeline
Manager - Thomas Cook India Limited
01.2018 - Current
Senior Executive - Bharath International Travels Pvt Ltd
04.2015 - 01.2018
Senior Executive - Kuoni SOTC Pvt Ltd
09.2011 - 04.2015
Bharatiya Samskriti Vidya Peet Collage, Bangalore University - B.COM,
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