RAMYA PINREDDY
Hyderabad
Summary
Marketing graduate with a solid foundation in business management and practical experience in content creation and customer engagement. Proficient in analyzing consumer behavior and fostering relationships to enhance digital experiences. Aiming for an entry-level marketing position to leverage creative and analytical skills for impactful results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative & Purchasing Coordinator
Wellwise Home Health & Wellness
01.2023 - 01.2026
- Assisted 20+ customers daily, identifying needs and recommending suitable products to enhance customer satisfaction and build trust
- Applied consultative selling techniques to drive product awareness and increase sales
- Built long-term relationships through strong communication and problem-solving
- Maintained accurate customer and transaction records to enable informed decision-making
- Coordinated with insurers and third-party providers to facilitate seamless service delivery
- Managed purchasing and inventory coordination across multiple locations
Content Creator (Instagram)
- Built and managed a personal Instagram account with 11,700+ followers, creating engaging dance and lifestyle content
- Created short-form video content (Reels) to improve engagement and reach
- Partnered with brands to create and promote barter-based content, enhancing brand visibility
- Interacted with audience through comments and messages to foster community engagement and loyalty
- Analyzed social media trends and audience preferences to ensure content consistency and relevance
Education
Postgraduate Diploma - Health Informatics
Confederation College
Canada01-2025
Postgraduate Diploma - International Business Management
Confederation College
Canada01-2024
Bachelor of Business Administration - Hyderabad
ICFAI Business School
Hyderabad01-2021
Skills
- Customer Relationship Management
- Sales techniques
- Audience engagement
- Content Creation & Social Media
- Microsoft Office Suite
- Microsoft Excel
- Power BI
- Tableau
- SQL
- Data Analysis
- Canva
- Video Editing Tools
- Microsoft Office Suite
Websites
Certification
- Power BI Essential Training
- Tableau for Beginners
- Excel to Tableau: Advanced Visualizations
- TCPS 2: Ethical Conduct for Research
Timeline
Customer Service Representative & Purchasing Coordinator
Wellwise Home Health & Wellness
01.2023 - 01.2026
Content Creator (Instagram)
Postgraduate Diploma - Health Informatics
Confederation College
Postgraduate Diploma - International Business Management
Confederation College
Bachelor of Business Administration - Hyderabad
ICFAI Business School