Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Ramya R

Ramya R

Specialist Scrum - Project Management
Chennai

Summary

BCA Graduate with 12yrs of experience in Project Development and Management. Started as a Trainee and evolved as an Active Scrum Master Facilitating scrum ceremonies with the project team, as well as Coordinating, supervising and supporting the team with regards to project deliverable's following the scrum Practices. The Flexible, Optimistic and Persistent nature helps in coaching the Scrum team on Agile and Scrum principles more efficiently. Strong creative and Problem solving skill aids in understanding the technical complexity and in validating the estimations. Taking the Ownership and responsibility on the project has helped in coordinating the Product owner, Scrum team and client manager(s). Over the years, acquired the knowledge and Ability to understand the functional ask from the customer and weigh the complexity of the requirements. Given an opportunity, being an enthusiastic learner, very much interested in upgrading the knowledge on Fascinating Agile Methodology that evolves day by day and help the team practice the same.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Specialist Scrum- Program Management

IC TECH
Chennai
02.2022 - Current
  • Facilitated Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint.
  • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Stand ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Understanding functional ask from customer and weigh the complexity of requirements.
  • Engaged scrum team in team-building activities to enhance working relationships.
  • Coordinated, supervised and supported the Development Team with regards to project Deliverable's.
  • Coordinated with Product owner, Scrum team and client manager(s).
  • Established various touch points with clients to communicate exact status.
  • Tracking project deliveries using agile project management tools.
  • Taking responsibility of deliverable's.
  • Worked with QA team and other external teams to help scrum team to fix the defects raised.
  • Experienced using Jira/AWS/Git/Azure DevOps agile delivery tools.
  • Coordinated with Program and Team for sprint scope and overall release scope.

Software Analyst - Project Co-ordinator

UNIQ SOLUTIONS
Chennai
01.2010 - 12.2013
  • Responsible for creating and on-boarding project teams and integrating them into the organization and providing clear vision of the product.
  • Been a single point of contact for projects and deliverable's.
  • Worked with Product Owner to define project scope and objectives
  • Held final approval for software versioning validation, providing oversight of pre-shipment revisions and updates.
  • Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
  • Created customized development frameworks for customers based on specific business goals and budgetary constraints.
  • Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
  • Developed and implemented workflow templates, prioritizing efficiency and ease-of-use for end-users.
  • Designed, developed and integrated software solutions based on business requirements and objectives.
  • Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
  • Hosted daily team meetings to get updates on the progress of project, address potential roadblocks, and ensure that the project is on track.
  • Developed diagrams to describe and lay out logical operational steps.
  • Oversaw document development across project work streams to create internal control statements per compliance and regulatory standards.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Collaborated with upper management to drive strategy and implement new processes.

Trainee - Software Development

UNIQ Solutions
Coimbatore
08.2006 - 01.2010
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques and industry.
  • Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
  • On-boarded new temps by entering employee information into systems.
  • Interacted with customers under supervision to support operational objectives and facilitating timely delivery.
  • Maintained punctuality in work attendance and project completion, carried out day-to-day duties accurately and efficiently.
  • Collaborated with employees from various backgrounds.
  • Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed administrative functions, follow ups through spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Maintained status reports to keep stakeholders up-to-date on project progression.
  • Closely monitored procedures under direction of leadership to identify potential areas for improvement.
  • Offered friendly and efficient service to customers, employees and the management. Handled challenging situations with ease.
  • Handled day-to-day customer or client questions via telephone or email.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Adhered to corporate data confidentiality rules, mitigating breaches.
  • Supported departmental tasks to increase understanding of industry processes.
  • Supported organizational objectives with help from existing employees.

Education

Bachelor of Science - Computer Applications

Theivannai Ammal College For Women
Villupuram
08.2003 - 06.2006

Skills

    Project management specialist

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Timeline

Specialist Scrum- Program Management

IC TECH
02.2022 - Current

Software Analyst - Project Co-ordinator

UNIQ SOLUTIONS
01.2010 - 12.2013

Trainee - Software Development

UNIQ Solutions
08.2006 - 01.2010

Bachelor of Science - Computer Applications

Theivannai Ammal College For Women
08.2003 - 06.2006
Ramya RSpecialist Scrum - Project Management