Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ramya Ravi

Stocks Court, 36 Stayner's Rd, Bethnal Green, London

Summary

Adaptable and customer-focused professional with strong retail and hospitality skills. Experienced in assisting customers, handling cash/card transactions, managing stock, and maintaining hygiene in fast-paced environments. Open to opportunities across retail, cafés, supermarkets, and customer service roles in London.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Farm Bazaar Departmental Store
03.2023 - 01.2024
  • Assisted 80+ customers daily, resolving queries and processing transactions with accuracy.
  • Managed billing counters, cash/card payments, and restocking.
  • Trained new staff on service and billing procedures.
  • Maintained hygiene compliance and product displays.

Team Member

Classic Rider Café
01.2021 - 02.2022
  • Took customer orders, prepared beverages/snacks, and ensured hygiene.
  • Supported daily service/sales targets in a small team.
  • Handled complaints positively to encourage repeat visits.

Cashier & Floor Assistant

Sakthi Stores
07.2019 - 12.2020
  • Processed 100+ transactions daily with efficiency.
  • Assisted customers in locating products and provided information.
  • Maintained organised shelves and rotated stock.

Education

B.Com LLB (Hons) -

01-2024

LLM - Intellectual Property Rights

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Customer Service & Communication
  • Account management
  • Technical support
  • Product promotion
  • Teamwork and collaboration
  • Complaint handling
  • Cash handling
  • Customer consultation
  • Complaint resolution

Certification

  • HACCP Food Safety & Hygiene (Foundation)
  • Barista Training: Coffee Skills for Beginners
  • Customer Service Mastery
  • POS & Cashiering Essentials

References

References available upon request.

Timeline

Customer Service Assistant

Farm Bazaar Departmental Store
03.2023 - 01.2024

Team Member

Classic Rider Café
01.2021 - 02.2022

Cashier & Floor Assistant

Sakthi Stores
07.2019 - 12.2020

B.Com LLB (Hons) -

LLM - Intellectual Property Rights

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Ramya Ravi