Ramya Reddammagari
Bangalore
Summary
Dynamic System Engineer at Tata Consultancy Services with established expertise in optimizing operational efficiency through proactive monitoring and incident management
Overview
4
4
years of professional experience
Work History
System Engineer
Tata Consultancy Services
Bangalore
01.2022 - 11.2025
- Ensured 24/7 availability of production systems through proactive monitoring.
- Identified and resolved incidents within SLA timelines, enhancing operational efficiency.
- Collaborated on ATM Monitoring Project to maintain optimal ATM network performance.
- Conducted daily health checks and generated comprehensive system performance reports.
- Coordinated with L2 and L3 teams to expedite resolution of major incidents.
- Automated repetitive tasks, significantly reducing manual effort.
- Supported deployment activities and executed post-production validations effectively.
Education
B.Tech -
G. Narayanamma Institute of Technology And Science
01.2020
Skills
- MS Excel
- UNIX
- Monitoring Tools
- Incident Management
- Communication
- Teamwork
- Problem-Solving
- System monitoring
Projects
ATM Monitoring Project, Monitored ATM health, performance, uptime, cash levels, network status, and error alerts., Coordinated with service teams to quickly resolve ATM outages., Improved ATM availability KPIs by timely issue identification.
Accomplishments
On the sport award
Timeline
System Engineer
Tata Consultancy Services
01.2022 - 11.2025
B.Tech -
G. Narayanamma Institute of Technology And Science