Ramya Sattala
Training And Development Lead
Hyderabad
Summary
Accomplished Training Manager well-versed in creating training plan, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics and in association with job roles. Prepared to offer 7 years of progressive training and development experience and take on challenging new role at Tech Mahindra
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Learning and Development Manager
Tech Mahindra
Hyderabad
01.2016 - Current
- Coordinated technical training and personal development classes for staff members.
- Prepared CDP (Career Development Plan) to enhance capabilities of the employees
- CDP plan is development among 3 different levels, analyst, SME and Leadership team
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Delivered new employee onboarding and training sessions mylearning tool
- Implemented new learning strategies depending upon employees' skill
- Selected and assigned instructors to conduct specific training programs.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Coordinated and prioritized required and mandatory training courses for all employees.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Directed training programs and development paths
- Created on-the-job training modules in mylearning tool for new hires.
- Creation of assessments on end of each training module (R&U)
- Generating report on daily, weekly and monthly basis to assess training completion status and compliance percentages
- Trained new hires to perform cross-training exercises with experienced workers.
- Analyzed effectiveness of training programs at all levels and recommended updates.
Process Associate
Genpact
Hyderabad
08.2010 - 12.2015
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Communicated with customers to address order inquiries, changes and cancellations.
- Liaised with suppliers and vendors for prompt delivery of orders.
Education
Graduation - B.Com
Bhavans Degree College
Hyderabad 01.2006 - 01.2008
Skills
Course development
Staff Training
Experience creating marketing objectives
New hire on-boarding
Leadership training
Employee presentations
Performance monitoring
Training and Development
ALCOVA principles
Strategic leadership
Organisational and planning skill set
Timeline
Learning and Development Manager
Tech Mahindra
01.2016 - Current
Process Associate
Genpact
08.2010 - 12.2015
Graduation - B.Com
Bhavans Degree College
01.2006 - 01.2008