Summary
Overview
Work History
Education
Skills
Timeline
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Ramya Sattala

Training And Development Lead
Hyderabad

Summary

Accomplished Training Manager well-versed in creating training plan, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics and in association with job roles. Prepared to offer 7 years of progressive training and development experience and take on challenging new role at Tech Mahindra

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work History

Learning and Development Manager

Tech Mahindra
Hyderabad
01.2016 - Current
  • Coordinated technical training and personal development classes for staff members.
  • Prepared CDP (Career Development Plan) to enhance capabilities of the employees
  • CDP plan is development among 3 different levels, analyst, SME and Leadership team
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Delivered new employee onboarding and training sessions mylearning tool
  • Implemented new learning strategies depending upon employees' skill
  • Selected and assigned instructors to conduct specific training programs.
  • Trained staff during demonstrations, meetings, conferences, and workshops.
  • Coordinated and prioritized required and mandatory training courses for all employees.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Managed all exempt employee coaching, training, and performance improvement actions.
  • Directed training programs and development paths
  • Created on-the-job training modules in mylearning tool for new hires.
  • Creation of assessments on end of each training module (R&U)
  • Generating report on daily, weekly and monthly basis to assess training completion status and compliance percentages
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Analyzed effectiveness of training programs at all levels and recommended updates.

Process Associate

Genpact
Hyderabad
08.2010 - 12.2015
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Maintained knowledge of new product offerings and changes for order provisioning processes.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Liaised with suppliers and vendors for prompt delivery of orders.

Education

Graduation - B.Com

Bhavans Degree College
Hyderabad
01.2006 - 01.2008

Skills

Course development

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Timeline

Learning and Development Manager

Tech Mahindra
01.2016 - Current

Process Associate

Genpact
08.2010 - 12.2015

Graduation - B.Com

Bhavans Degree College
01.2006 - 01.2008

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Ramya SattalaTraining And Development Lead