Ramya S R
Bangalore
Summary
Senior Engineer with 9+ years of experience interpreting and analyzing data in order to drive successful business solutions. Proficient knowledge in statistics, mathematics, and analytics. Excellent understanding of business operations and analytics tools for effective analyses of data.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Senior Analyst
Glowtouch Technologies Pvt Ltd
9 2021 - Current
- Clients: US (Woodmac) & UK project
- Extract, Transform and Load (ETL) data from various sources to provide new insights and knowledge within the business.
- Performed gap analysis to identify areas of improvement.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Collaborated with stakeholders to define project objectives and criteria.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Team Lead/Senior Data Analyst
Unilog Content Solutions
04.2016 - 09.2021
- Projects: Major US projects (Staples, USESI, Westmarine, Grohe, Kohler etc,) & UK project
- Developed and executed data cleanup measures
- Assisted in collection, aggregation, and input of data
- Performed periodic data audits to ensure the integrity of data
- Determined root cause of data quality errors and recommended long-term solutions
- Collaborated cross-functionally to deliver data quality solutions
- Provided comprehensive data entry training to new interns
- Compared data logs against written records to verify accuracy of electronic records, alerting management to discrepancies indicating poor data entry execution or possible ethical violations.
- Delivered consistent and quality mentoring, training and onboarding for teams of contractors and staff members.
- Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
- Managed implementation of application developments by collaborating with offshore (India) technical teams.
- Streamlined established processes by implementing client and employee feedback.
- Connected with customers to explain system changes and integrate customer feedback into improvement processes.
- Managed creation and implementation of data.
- Managed more than 12 data analyst, QC, QA engineers.
- Examined established systems for invoicing, accounting, reporting and data abilities and provided updates to client.
- Created centralized management capability by integrating warehouse management software applications.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
TECHNICAL SUPPORT
eDreams Edusoft Private Limited
01.2016 - 03.2016
- Provides application support inclusive of application functionality to users at customer site/remote site
- Give day-to-day clarifications to students who are primarily users of Funtoot
- Learn product functionality in advance from time to time so that users can be helped.
GRADUATE ENGINEER TRAINEE
BEML
01.2015 - 01.2016
- Debugging and troubleshooting of CNC, NC and conventional machines through circuit analysis and PLC
- Team member to maintain FMS of machine shop
- Responsible for helping to co-ordinate all project elements including engineering design, quality planning and manufacturing.
Education
Bachelor of Engineering -
HMS Institute of Technology
04.2001 - 04.2014
Skills
Advanced Microsoft Excel
Timeline
Team Lead/Senior Data Analyst
Unilog Content Solutions
04.2016 - 09.2021
TECHNICAL SUPPORT
eDreams Edusoft Private Limited
01.2016 - 03.2016
GRADUATE ENGINEER TRAINEE
BEML
01.2015 - 01.2016
Bachelor of Engineering -
HMS Institute of Technology
04.2001 - 04.2014
Senior Analyst
Glowtouch Technologies Pvt Ltd
9 2021 - Current
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