Ramya V

Roles and Responsibility:-

• Identified and assessed auto damage and informed clients about necessary action on claims and followed up with clients on unresolved issues.
• Examined reports, accounts, and evidence to determine integrity and accuracy of information.
• Worked productively in fast-moving work environment to process large volumes of claims.
• Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.
• Analyzed and addressed escalated claims to resolve issues quickly.
• Updated claims system to track claim status and provide relevant information to other department.
• Processed Medicare claims of PAJ claims (corrected claims) of meeting target on an average of 70 per day
• Meeting procedural quality of 98% and financial quality of 99%.