Ramya Venkatesh
Summary
Results-driven Accounts Receivable and Cash Applications Specialist with 5.5 years of experience in managing AR processes, ensuring accurate cash application, and maintaining positive customer relationships. Adept at resolving complex billing and payment issues, streamlining workflows, and optimizing cash flow. Proven ability to collaborate with internal teams and customers to achieve timely and accurate collections while maintaining compliance with company policies and procedures.
Overview
6
6
years of professional experience
Work History
Cash Application Specialist (S4)
Twilio
Bangalore
05.2023 - Current
- Regularly managed payment downloads from bank.
- Analyzed aged trial balances to identify unapplied credits and payments that require further investigation or research.
- Generated detailed financial reports for management review.
- Developed strong relationships with internal departments such as Sales, Accounting, Credit and Collections teams.
- Expedited payments by verifying accuracy and currency of vendor information.
- Assisted with month end closing activities related to cash application.
- Participated in automation and training projects with HighRadius.
- Worked closely with Accounts Receivable team to ensure timely resolution of any issues or discrepancies related to cash application process.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Compiled and presented monthly performance updates for leadership team and key stakeholders.
- Reviewed and applied customer payments to accounts using Lockbox, ACH, checks and wire transfers.
- Ensured error-free monthly reconciliations over a two-year period with efficient reporting.
- Maintained accounting ledgers by verifying and posting account transactions.
- Provided excellent customer service to internal and external customers regarding payment inquiries.
- Maintained accurate records of cash receipts and applications on a daily basis.
- Reconciled customer accounts by confirming outstanding balances due.
- Performed monthly balance sheet reconciliations for assigned accounts receivable sub-ledgers.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed budget and annual billing accounts, ensuring efficient monitoring.
- Compiled regular reports spotlighting unpaid accounts from non-sufficient funds and declined payments.
Accounts Receivable Specialist II
Cerner Corporation
Bangalore
01.2020 - 05.2023
- Coordinated task assignments to achieve daily operational goals.
- Ensured all financial transactions in the accounts receivable ledger were properly recorded.
- Resolved client billing discrepancies with precision and accuracy.
- Generate financial statements and reports detailing accounts receivable status.
- Ensured up-to-date accounts receivable ledgers and journals by collecting information across departments.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Working with the collections department to review accounts, client payments, credit history, and develop new or better repayment terms
- Generating reports and statements for internal use
- Created new policies and procedures around AR, cash flow and reconciliation processes, reducing average invoice processing time by 20%
- Created new customer accounts and carried out associated data entry into central database, consistently beating targets for completion
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
- Prepared aging reports to identify past due accounts.
- Negotiated payment plans with delinquent accounts.
- Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
- Developed strong working relationships with internal stakeholders such as Sales, Credit and Collections, Treasury, Tax Departments.
- Conducted credit checks on potential clients to assess creditworthiness.
- Utilized specialized software systems for tracking customer accounts receivables activity.
- Provided excellent customer service while resolving disputes with customers concerning their accounts receivable balance.
Invoice Process Associate
ERNST & YOUNG (EY GDS INDIA LLP)
Bangalore
01.2019 - 06.2019
- Generated and balanced accounts payable reports to vendor statements
- Process 2 way and 3 way PO matching invoices utilizing the designated Finance accounting system
- Process 2 way manual payment requests
- Printed disbursement checks, ensuring all necessary documentation is attached and obtaining supervisors' approval according to departmental procedures
- Improved cash flow and helped facilitate company's profits
- Conducted monthly closing process, accruals, and journal entries
- Identified new cost-effective vendors during acquisitions' process and managed their integration which resulted in 15% cost saving
- Improved A/P approval process reducing late fees from 40% to 10%
- Trained new employees and managers on A/P systems and policies
Education
MBA - Finance
Cardiff Business School
Cardiff, UK01.2018
BCom - Finance
P.E.S Degree College
01.2017
12th Grade - Pre-University
Sri Bhagavan Mahaveer Jain College
V.V Puram01.2014
10th Grade -
Vidyaniketan Public School
01.2012
Skills
- Accounts Receivable Management
- Cash Application & Posting
- Credit and Collections
- Aging Report Management
- ERP and Accounting Software (SAP, Oracle, MS Dynamics)
- Financial Reporting
- Process Optimization
- Customer Service & Relationship Management
- Process improvement
- Training facilitation
- Team collaboration
- GAAP
- Month-end closing
Accomplishments
- Managed to get a live project in the MBA with the Welsh Sports Association aided by the Welsh Government.
- Won the Cerner Bravo award 2 times simultaneously for 2 quarters which is being recognized by the director of the team and received Hoot appreciations every quarterly by Twilions.
- Scored band 7 in IELTS academic.
- Have always been the leading key member of all the teams I have interacted with till date.
Languages
English
First Language
English
Proficient (C2)
C2
Visa Type
India Young Professional Scheme
References
References available upon request.
Timeline
Cash Application Specialist (S4)
Twilio
05.2023 - Current
Accounts Receivable Specialist II
Cerner Corporation
01.2020 - 05.2023
Invoice Process Associate
ERNST & YOUNG (EY GDS INDIA LLP)
01.2019 - 06.2019
MBA - Finance
Cardiff Business School
BCom - Finance
P.E.S Degree College
12th Grade - Pre-University
Sri Bhagavan Mahaveer Jain College
10th Grade -
Vidyaniketan Public School
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