Ramya Maduri Gadde
Hyderabad
Summary
To place myself in an encouraging and challenging environment and my abilities towards the growth of the organization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Client Relationship Professional
H & R Block
Hyderabad
03.2023 - Current
- Developed and maintained relationships with clients, providing customer service and support to ensure client satisfaction.
- Provided timely responses to all inquiries from clients regarding the services by explaining regulations and resolving questions related to their filings.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- After receiving the client's authorization to e-file their tax returns, had queued them for submission by thoroughly reviewing all the information and details to ensure their accuracy.
Education
MBA(Finance) -
Stanley College of Engineering & Technology
09.2022
B.com(Computer Applications) -
Little Flower Degree College
11.2020
Board of Intermediate Education -
Little Flower Junior College
03.2017
SSC -
Brilliant Grammar High School
03.2015
Skills
- Quick Learner
- Dedicated Team Player
- Positive Attitude and Result Oriented
- Effective Time management and Proper planning
Certification
- Tally ERP certified specialist- Nov 2020
Languages
- English
- Hindi
- Telugu
Accomplishments
- Worked successfully with diverse group of coworkers to accomplish goals and completed group projects, working smoothly with others.
- The onshore US team has acknowledged my exceptional performance during the tax season, owing to my unwavering dedication towards assisting clients.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Timeline
Client Relationship Professional
H & R Block
03.2023 - Current
MBA(Finance) -
Stanley College of Engineering & Technology
B.com(Computer Applications) -
Little Flower Degree College
Board of Intermediate Education -
Little Flower Junior College
SSC -
Brilliant Grammar High School
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