Ranadheer Gurram
Huzurabad
Summary
9 years of overall IT experience, including 7 years as a Backup Administrator supporting global enterprise clients using Commvault backup and recovery technologies. Strong hands-on expertise in Commvault Simpana/Complete Backup&Recovery versions V10 and V11. Skilled in coordinating COMM Serve, Media Agents, and Client configurations for enterprise environments. Deploying Commvault backup applications per client requirements, ensuring proper protection plans and retention policies. Analyzing risk and cost factors to maintain high-availability and continuous data protection services. Reviewing and addressing daily backup failures, ensuring proactive issue resolution and SLA adherence. Generated automated Command Center reports (job summary, SLA, utilization, alerts, compliance) for operational reviews and audits. Monitoring and managing Auxiliary Copy operations and Data Aging cycles to optimize storage usage. Proficient in Commvault client setup, agent deployment, and performing various restore methodologies (VM, FS, DB). Working knowledge of NDMP backups for NAS devices. Managing all disk-based backups, ensuring successful completion and recoverability of critical data. Applying updates and upgrades to backup services and tools based on the latest patches and product releases. Performed Live Sync CDR (Continuous Data Replication) to replicate on-premises VMs to cloud environments with minimal downtime, supporting migration and DR initiatives. Hands-on experience with ITSM tools including ServiceNow, and BMC Remedy. Working experience with multiple operating systems including Windows XP, Windows 7, Windows Server 2003, and Windows Server 2008 R2. Hands-on experience in configuring backup and restore operations using Veeam Backup&Replication, including job creation, repository configuration, VM protection, and performing full, incremental, and application-aware restores.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Technical Specialist
HCL Technologies Pvt. Ltd.
04.2021 - Current
- Managed enterprise backup operations, resolved customer escalations, and administered Commvault systems.
Technical Specialist
Dover Corporation
- Installation, configuration, and administration of Commvault Simpana V11 and V10 in enterprise backup environments.
- Monitoring daily backup operations and performing health checks to ensure high availability and backup consistency.
- Managed and monitored media agents, deduplication database (DDB) backups, and index cache performance to ensure optimal system efficiency.
- Configured backup policies and plans for Windows and Linux servers during onboarding and environment expansion.
- Setting up and managing backups for Oracle and SQL Server databases, ensuring adherence to retention policies and SLA requirements.
- Configuring and maintaining tape and disk libraries, including monitoring space utilization and ensuring readiness for backup cycles.
- Adding new VMs into backup rotation and performing troubleshooting for daily backup failures to maintain high job success rates.
- Executing restore operations with 100% restore success SLA, ensuring timely recovery of critical data.
- Troubleshooting failed backup jobs and ensuring successful job completion through proactive issue resolution.
- Generated and scheduled daily, weekly, and monthly backup reports for stakeholders, enhancing audit readiness.
- Acknowledged and resolved incidents within defined SLA timelines, ensuring compliance with ITSM processes.
Backup Admin
BrightStar Steady State
- Performing all types of restore operations (File system, VM, Database, application-level) based on user requests and SLA requirements.
- Creating and modifying backup and restoring policies, configuring schedules, and performing manual backup runs when required.
- Coordinated resolution of backup issues with dedicated support teams through effective email communication.
- Created and assigned incident tickets to appropriate resolver groups following process guidelines.
- Following up on backup issues and coordinating with dedicated support teams through email communication.
- Created and modified backup and restore policies, configured schedules, and performed manual backup runs.
- Preparing and maintaining backup reports using Microsoft Excel for daily, weekly, and monthly operations.
- Managed customer requests, escalations, and technical queries from cross-functional teams, ensuring timely communication and effective resolution.
Education
M. Tech. -
Ashoka Technical Campus
NalgondaB.Tech. -
Sree Kavitha College of Engineering
KhammamSkills
- Commvault Simpana V10&V11
- Commvault Cloud reporting
- Veeam Backup&Replication
- ServiceNow
- BMC Remedy
- Linux
- Windows
Certification
- Commvault Certified Engineer - CommCell Console, 02/01/26
- Commvault Certified Professional, 08/01/24
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge.
Personal Information
Date of Birth: 07/16/90
Employment Profile
- Technical Specialist, HCL Technologies Pvt. Ltd., 04/01/21, Present, Handling enterprise backup operations, customer escalations, and Commvault administration.
- System Engineer, Ericom Software Solutions Pvt. Ltd., 07/01/16, 03/31/21, Managing end-to-end backup activities, troubleshooting, and client environment maintenance.
Languages
Telugu, English, Hindi
First Language
Timeline
Technical Specialist
HCL Technologies Pvt. Ltd.
04.2021 - Current
Backup Admin
BrightStar Steady State
Technical Specialist
Dover Corporation
M. Tech. -
Ashoka Technical Campus
B.Tech. -
Sree Kavitha College of Engineering