Ranaq Sen

As the Global COE, setup & scaled the People Tech & Analytics vertical within the HR team at MPL to bring a tech first & numbers driven approach to all people operations and decisions.

Key highlights:

• Designed & Implemented a slack driven eNPS (employee survey) mechanism to identify and course correct problem areas
• Designed an early warning prediction system through surveys to bring down 90 day attrition from 34% to 5% in 6 months
• Built manpower staffing management tool for engineering verticals
• Build an automated monthly 360 feedback tool for engineering teams linked with JIRA
• Conceptualized and launched Global people dashboards covering over 100+ people metrics - source of all people related decisions across business
• Implemented a new age ESOP management tool
• Partnered with HR team to design and launch new PMS and increment cycles as well as process designing of employee life cycle

Early hire at Darwinbox; instrumental in the 0 to 1 journey donning hats in Customer Success, Implementation & Product.

• Led and implemented HRMS for entire employee life cycle - Org structures, Confirmation and separations, Time & Attendance, Leave Management, Recruitment, Onboarding, PMS, Competencies, Career development, Succession planning, Helpdesk management
• Instrumental in business process mapping by understanding client processes & policies, suggesting Industry best practises, UAT and Solutioning.
• Worked with the Product team on developing Recruitment module and other product feature rollouts
• Setup and led initial hires of the Implementation practise in Bangalore & Jakarata offices.

Conceptualized, Ideated and launched an online referral recruitment tool – to democratize referral recruitment across India.

• Handled analysis, budgeting & forecasting and GL reporting of circle Opex
• Implemented various cost optimization measures and identified process gaps leading to PL benefit of INR 2Cr

Handled Statutory audits, Quarterly audits and Tax audits