Nigel D'cruze

Dynamic and results-oriented professional with extensive experience in sales, marketing, and customer relationship management. Proven expertise in key account management, market analysis, and delivering superior customer service. Strong communicator with excellent interpersonal skills and a proactive mindset. Dedicated to driving organizational growth through strategic planning, process improvement, and innovative methodologies.

• English, Fluent
• Hindi, Fluent
• Telugu, Intermediate

• Date of Birth: 07/20/94
• Marital Status: Single

Served as a Trek Leader for a highly reputed travel agency in India (Hyderabad Adventure Club) AKA; HAC, where I was responsible for planning, organizing, and leading trekking expeditions. This role required exceptional leadership, logistical coordination, and the ability to ensure the safety and well-being of participants in challenging outdoor environments.

Key Responsibilities:

• Guided diverse groups through various trekking routes, providing expert knowledge on terrain, safety protocols, and environmental conservation.
• Managed logistics, including itinerary planning, equipment checks, and resource allocation, to ensure smooth and memorable experiences for clients.
• Acted as a motivator and problem-solver, maintaining high energy levels and addressing any issues or challenges during expeditions.
• Conducted pre-trek briefings and post-trek evaluations to continuously improve service quality.
• Ensured adherence to environmental and sustainability guidelines while promoting responsible tourism practices.

This experience honed my leadership, communication, and crisis-management skills, while reinforcing my passion for creating enriching travel experiences.