RANDHIR KUMAR
Mohali
Summary
Dynamic Inside Sales Manager with proven success at The Smile Designers in lead generation and data management. Expert in cold calling and customer relationship building, consistently exceeding sales targets. Strong presentation and negotiation skills drive business development and foster client loyalty. Committed to delivering exceptional service and achieving results.
Overview
7
7
years of professional experience
Work History
Inside Sales Manager
The Smile Designers
Chandigarh
08.2024 - Current
- Patient’s coordination and counseling.
- Upselling dental services to visiting patients.
- Lead generation through cold calling.
- Data Analytics.
- Managing appointments and follow-up.
- Data management.
- Handling inbound and outbound enquiries.
- Meeting sales target.
Inside Sales Manager
NewWay Orthodontics
Chandigarh
04.2022 - 08.2024
- Team management and operation in charge.
- Lead generation through cold calling and digital marketing.
- Business development through marketing events.
- Managing appointments and follow-up.
- Data management.
- Handling inbound and outbound enquiries.
- Meeting sales target.
Tele Sales Associates
Invisalign India LLP.
Andheri (E)
04.2021 - 03.2022
- Company Overview: (Kelly Services Pvt. ltd.)
- Direct support to the HNI Orthodontics Dr. team of North India.
- Initiating sales through cold calling and forwarding leads to Dr.
- Lead Generation through inbound and outbound calls.
- Pitching product details through cold calling.
- Handling customer inquiries through mail and calls.
- Keeping a record of calls and sales.
- Rigorous follow-up with the customer for closing the deal.
- Meeting sales target.
- (Kelly Services Pvt. ltd.)
Product Associate
SwitchMe Technologies and Service Pvt. Ltd.
Andheri(w)
11.2019 - 03.2021
- Client Acquisition. (Financial lender Acquisition)
- Market Research.
- Gather information and data on existing and new products.
- Product design and negotiation.
- Assist in product and data analysis to improve system knowledge.
- Managing relationships with lending partners.
- Keep a record of product changes and update the system accordingly.
- Coordinate and manage the developer's project approval.
Account Executive
Eduvanz Financing Pvt Ltd.
Andheri
12.2018 - 11.2019
- Client Acquisition. (B2B)
- Lead Generation.
- Market Research.
- Understanding the problem and providing a solution as per the requirement.
- Product negotiation.
- Business development by identifying new opportunities.
- Monitor and evaluate activities of competitors to proactively satisfy and retain existing clients.
- Maintaining respectable relationships with clients.
- Providing excellent service to maintain a positive reputation for the business.
Business Development Executive
Jaro Education
Goregaon
12.2017 - 11.2018
- Lead generation.
- Identifying a prospect.
- Pitching a product through cold calling.
- Meeting and counseling prospective clients.
- Closing deals.
- Building goodwill and a fruitful relationship with existing clients.
Education
PGDM - Marketing, Human Resource Management
Taxila Business School (AICTE)
Jaipur, Rajasthan01.2018
BBM -
TSR & TBK Degree College, Andhra University
Visakhapatnam, AP01.2014
Skills
- Presentation skills
- Communication skills
- Counseling skills
- Ms – office
- Ms Excel
- Lead generation
- Data management
- Sales forecasting
- Customer relationship management
- Cold calling
- Business development
- Appointment scheduling
- Market research
- Negotiation techniques
- Performance metrics
- Cross-functional collaboration
- Database management
- Market Knowledge
- Customer relationship building
Awards
- Best anchor of college
- 1st prize in power point presentation in second year (BBM)
- 1st prize in power point presentation in third year (BBM)
- Taxila Entrepreneur Cell head
Projects And Internship
- Market survey on impact of Demonetization in local market.
- Investigator at Jaipur International Airport, for Jaipur airport capacity assessment project.
- Survey project about customer retention program by Big Bazar.
- Organized 'Entrepreneur talk show' in college as Team Leader, which was organized by Taxila Business School.
- Summer Internship at Swastika dream developers Pvt. Ltd. (Jaipur) as MT. (Duration 60 days)
Accomplishments
Best anchor of the college
1st prize in PowerPoint presentation in the second year (BBM)
1st prize in PowerPoint presentation in the third year (BBM)
Taxila Entrepreneur Cell head
Languages
English
First Language
Hindi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Inside Sales Manager
The Smile Designers
08.2024 - Current
Inside Sales Manager
NewWay Orthodontics
04.2022 - 08.2024
Tele Sales Associates
Invisalign India LLP.
04.2021 - 03.2022
Product Associate
SwitchMe Technologies and Service Pvt. Ltd.
11.2019 - 03.2021
Account Executive
Eduvanz Financing Pvt Ltd.
12.2018 - 11.2019
Business Development Executive
Jaro Education
12.2017 - 11.2018
PGDM - Marketing, Human Resource Management
Taxila Business School (AICTE)
BBM -
TSR & TBK Degree College, Andhra University
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