Rangarajan M V

Roles and Responsibilities

• Handling Existing customer orders
• Oversaw the successful implementation of new ERP system.
• Negotiation with suppliers
• Existing customer order follow up.
• Maintains relationships with clients by providing support, information.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Requested quotes, proposal evaluation, price determination and negotiation
• Familiarity with ERP systems and practices.
• Take ownership of customer issues

Roles and Responsibilities

• Builds net configurations and connections.
• Troubleshoots network problems.
• IP address auditing.
• Monitor cctv and backup.
• Maintain milestone server.

Roles and Responsibilities

• Actively seeking out new sales opportunities through cold calling, networking and social media
• Setting up meetings with potential clients and listening to their wishes and concerns
• Conducting market research to identify selling possibilities and evaluate customer needs
• Prioritized daily workflows including all inbound calls quotes and sales-related enquiries.
• Conducted business to business telephone sales.
• Contacted new and existing customers to discuss how their needs could be met with specific products and services.
• Requested quotes, proposal evaluation, price determination and negotiation.
• Payment Follow up with customers.
• Negotiation with suppliers

Roles and Responsibilities

• Executing the projects according to customer requirements.
• Customer feedback and evaluation Responsibility.
• Existing customer order follow up.
• Coordinating with Customers and internal teams to solve the project related doubts and quires.
• Initiate and monitoring of various projects to meet the customer requirements.
• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
• ·Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.
• Logistics and Dispatch coordination for courier.
• Implemented New ERP System.
• Managing and maintaining Systems and software's.