Rangeela Rajendran

Company Overview: Key Project: Signet Jewelry, a retail business based in the US and Canada

• Collaborate with Product Owners & Developers to capture requirements and perform testing through SDLC and STLC.
• Well-versed in testing techniques such as Regression, Smoke, System, and Non-functional testing.
• Capturing high-level and low-level system design requirements, deriving test strategies, and formulating test plans.
• Providing feedback and recommendations on the UI/UX of tested applications to development teams.
• Timely communication of testing status to Product Owners, Scrum Masters, QA Managers/Leads, and stakeholders.
• Managing test executions, reporting metrics, tracking incidents, and managing defect logs.
• Optimizing test cases to avoid redundancy during test campaigns.
• Experience in defect tracking, troubleshooting builds, and regression testing.
• Participate in Defect Triage call and collaborate with Developers, Product Managers, and Business Analysts to determine the severity, impact, and priority.
• Ensuring quality assurance parameters meet client expectations.
• Adapting to Agile processes, sprint planning, sprint review and retrospectives for efficient testing timelines.
• Participating in Agile Scrum meetings to set priorities for future releases and bug fixes.
• Extensive experience in API testing using Swagger & Postman.
• Conducted accessibility audits for an e-commerce site through screen readers and keyboard navigation to improve the user experience.
• Actively participated in release calls during production deployments to ensure that software releases were stable and met quality standards.
• Familiarity with JIRA for defect and feature tracking.
• Conducted regular reviews of test cases created by peers to ensure completeness, clarity, and alignment with the requirements and business objective.
• Involved in UAT, client support during application testing, and release planning.
• Actively participated in Kaizen activities to improve processes and incorporate best QA practices.
• Trained and mentored new engineers on testing procedures.
• Key Project: Signet Jewelry, a retail business based in the US and Canada

Company Overview: Cflow: A cloud-based (SaaS) Business Process Management platform for workflow automation. SkillRobo: A pre-employment skills assessment tool designed for various industries.

• Collaborated with Business Analysts & Developers to perform testing across SDLC and STLC.
• Performed manual testing, including Regression, Smoke, System, and Non-functional testing.
• Conducted Mobile testing on Android and iOS platforms.
• Executed API testing using Postman.
• Performed security testing using ZAP and SQL Injection techniques.
• Verified browser compatibility on Firefox, Edge, Safari, and Chrome.
• Managed defect reporting, tracking, and reproduction.
• Prepared and tracked bug sheets for reference and further resolution.
• Created test matrices and feedback loops for the development team.
• Authored documentation including daily and weekly status reports and risk analysis reports.
• Coordinated with quality assurance peers to consolidate and verify bug reports.
• Ensured customer experience aligned with project goals through rigorous review processes.
• Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.