Rani Dursetti

• Handle highly confidential customer data professionally, with appropriate discretion. Conducted independent due diligence of KYC information provided by the onboarding customers in accordance with established guidelines.
• Specialized in investigating and preventing account takeover incidents, safeguarding against unauthorized access to accounts.
• Verifying the documents within the given AHT, while maintaining 100% quality target.
• Identified opportunities for process improvements across the organization.
• Manually calculating and setting the transaction threshold limit for each business.

Transaction Monitoring:

• Evaluate transactions and customer relationships for Money laundering activities, identifying red flag issues and escalates within AML framework for further investigation.
• Releasing pending transfers based on the red flags and fraud analysis.
• Performing 2-factor authentication for the customers to update their details on the accounts.

Fraud Analysis:

• Performing fraud investigation based on the documents uploaded by the customer, such as MRZ checks, holograms, security features, etc.
• Offboarding the customers if they failed to meet AML KYC regulations by uploading manipulated documents and IP address.
• Identified threats, vulnerabilities, and suspicious behavior patterns to recommend mitigation measures.

Payment Operations:

• Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
• Developed and maintained payment operations procedures to ensure compliance with internal controls.
• Processed manual and electronic payments according to established policies and procedures.
• Dealing with the 21 currency payments throughout the world.