SHELL PROJECT, 02/08/2021, 31/08/2023, EU & US clients, Developed user stories and to be process flows to support the design development of application for the client., Worked on analyzing data, user workflows, stakeholder inputs, documents etc., Worked on EPIC level user stories, within scaled agile framework., Identified and scrubbed regression defects before and after release to different environments., Acting as a mentor for software validation and QA engineers, Coaching developers, new joiners about oil and gas and user requirements., Analyzed 15+application feature requirements, wrote test cases and identified defects., Also serving as a BA for team with scientific, middle tier & frontend developers, along with participation in UX feedback surveys & meetings, Requirements Gathering: Collaborate with stakeholders, including HR, learning teams, and IT, to understand organizational objectives, workforce planning needs and talent optimization requirements., User Training: Conduct comprehensive training sessions for end-users., Post-Implementation Support: Provide continuous support to clients, addressing inquiries, resolving technical issues, and troubleshooting to ensure a positive user experience post-implementation., Customize the solution to align with the organization’s unique requirements and industry best practices., Oversee data migration and loading processes, ensuring the accurate and secure transfer of relevant data., Elicited requirements using a variety of techniques (interviews and documentation, BRDs, functional and technical specifications, use cases)., Optimized sales and operational efficiency through innovative, thinking, process improvement, system enhancements, and best practice sharing., Check promo competitive landscape and modeling scenarios to understand profitability impact and share the results to a varied audience.