Aviation Operations expert with 20+ years of experience in Flight Operations Management, DGCA compliance, ISO frameworks, Regulatory, Clients and Internal Audits, HR, Administration and Documentation oversight. Experienced in supervising multi-base operations, improving safety and compliance systems, and advancing operational performance through strong stakeholder and regulatory engagement.
Overview
21
21
years of professional experience
8
8
Certifications
Work History
Deputy General Manager – Flight Operations
Global Vectra Helicorp Ltd.
01.2016 - Current
Lead overall helicopter flight operations, ensuring strict DGCA and company compliance.
Manage documentation control for Ops Manuals, SOPs, and LSIs.
DGCA, customer, and internal audits, with timely closure of observations.
Manage ISO Integrated Management Systems (9001, 14001, 45001).
Prepare departmental budgets, tenders, and regulatory submissions.
Conduct trend analysis, data reporting, and PRISM documentation.
Plan, execute, and report internal audits across operations.
Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
Ensured compliance with relevant regulations by developing robust policies and procedures.
Collaborated with department heads to establish goals and work plans.
Increased customer satisfaction by addressing concerns promptly and implementing effective solutions.
Manager – Operations (Admin)
Global Vectra Helicorp Ltd.
01.2009 - 01.2016
Managed tenders, crew rosters, pilot FDTL, and operational manual amendments.
Coordinated customer and regulatory audits across bases.
Oversaw ground handling agents and multi-base operations monitoring.
Directed administrative functions, manpower optimization, and base inspections.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Assistant Manager – HR & Administration
Global Vectra Helicorp Ltd.
01.2007 - 01.2009
Led recruitment, onboarding, HR documentation, and personnel records.
Managed guest houses, contractor payrolls, crew accommodation, and logistics.
Oversaw office facilities, housekeeping, and interdepartmental administrative support.
Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
Facilitated annual performance appraisal cycles by preparing necessary documentation for managers'' review sessions with their respective direct reports.
Managed benefits administration processes, ensuring that employees received appropriate coverage based on their needs and eligibility requirements.
Training / Operations Coordinator
Global Vectra Helicorp Ltd.
01.2005 - 01.2006
Planned pilot training schedules as per DGCA CAR.
Managed recurrent training, type conversions, and training records.
Submitted pilot documents for DGCA renewals and approvals.
Streamlined operations by implementing efficient processes and procedures.
Worked with vendors to make purchases and reconcile invoices.
Negotiated contracts with vendors, securing competitive pricing for goods and services.
Operations Coordinator
Pawan Hans Helicopters Ltd.
01.2005 - 01.2005
Scheduled pilot training and rosters.
Ensured FDTL compliance and prepared revenue invoices.
Education
M.Com. - Management
University of Mumbai
Mumbai, India
01-2006
PG Diploma - HR & Management (Aviation)
NMIMS
Mumbai, India
01-2006
Diploma - Event Management
SNDT University
Mumbai, India
01-2005
Skills
Flight Operations Management
Certification
IATA Aviation Internal Auditor
DECLARATION
I hereby declare that the above information is true to the best of my knowledge. Ranjan Babu 01 Nov 2025