Ranjan Kumar
store manager
Aurangabad
Summary
Dynamic and results-oriented Store Manager and Department Manager with extensive experience in retail operations, including opening and closing procedures, banking, merchandising, and recruiting. Proven ability to motivate and inspire teams to achieve excellence while cultivating a collaborative environment that prioritizes success. Committed to driving sales growth and enhancing customer satisfaction through strategic planning and effective team leadership. Passionate about implementing innovative solutions to streamline processes and elevate store performance.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Store Manager
Chunnilal Mega Mart Pvt.Ltd.
Patna, India
10.2024 - Current
- Handling a store of 12000 Sqft.
- Maintaining the ambience of the store as per the company standards.
- Directed all activities required to achieve store sales, targets, goals.
- Maintaining outstanding customer service as per company standards
- Staff recruiting, training, Coaching, and motivating employees
- Assigns duties to team members and schedules break periods, work hours, and vacations.
- Organizing special promotions, displays and events.
- Contribution Analysis.
- Visual Merchandising.
- Conducting Rewards & Recognition.
Store Manager
Octave Apperals
Patna, Bihar
04.2023 - 09.2024
- Handling a store of 4000Sqft.
- Maintaining the ambience of the store as per the company standards.
- Directed all activities required to achieve store sales, targets, goals.
- Maintaining outstanding customer service as per company standards
- Staff recruiting, training, Coaching, and motivating employees
- Assigns duties to team members and schedules break periods, work hours, and vacations.
- Organizing special promotions, displays and events.
- Contribution Analysis.
- Visual Merchandising.
- Conducting Rewards & Recognition.
Assistant Store Manager
Vishal Mega Mart Retail.Ltd
Patna, Bihar
03.2022 - 03.2023
- Handling a store of 16000Sqft.
- Assigns duties to team members and schedules break periods, work hours, and vacations.
- Organizing special promotions, displays and events
- Managing and motivating a team to increase sales and ensure efficiency
- Staff recruiting, training, Coaching, and motivating employees.
- Maintaining the ambience of the store as per the company standards.
- Directed all activities required to achieve store sales, targets, goals.
- Maintaining outstanding customer service as per company standards.
- Monitoring floor stocks
- PICS
- Contribution Analysis
- Visual Merchandising
- Conducting Rewards & Recognition
Assistant Store Manager
V Mart retail Ltd
Patna, Bihar
06.2019 - 03.2022
- Handling a store of 8500Sqft.
- Handling a team of 30 member.
- Staff recruiting, training, Coaching, and motivating employees.
- Created and maintained team relationships.
- Directed all activities required to achieve store sales, targets, goals.
- Ensure efficient handling of customers and maintaining high service standards.
- Maintaining the ambience of the store as per the company standards.
Head Cashier
Style Baazar Retail.Pvt.Ltd
Patna, Bihar
06.2017 - 05.2019
- Handled a store of 8000sqft.
- Cash Managment
- Maintaining the Entire store cashier operation.
- Staff recruiting, training, Coaching, and motivating employees.
- Created and maintained team relationships.
- Directed all activities required to achieve store sales, targets, goals.
- Ensure efficient handling of customers and maintaining high service standards.
- Maintaining the ambience of the store as per the company standards.
Team Leader
Idea call centre
Patna, Bihar
11.2014 - 05.2017
- Keep Inter-department communications healthy.
- Staff training.
- Staff scheduling.
Education
BSc -
A.B YADAV COLLEGE
BHAKROUR,BODH GAYA12-2016
Intermediate Certificate -
BSEB
R.S.Y COLLEGE ,DEOKUND,AURANGABAD05-2014
SECONDARY SCHOOL EXAMINATION -
HASPURA HIGH SCHOOL
HASPURA 08-2012
Skills
Client interaction
Inventory management
Recruitment expertise
Employee training
Team collaboration skills
Retail inventory management
Retail operations oversight
Team leadership
Financial cash management
Visual merchandising
Team engagement
Store operations management
Data report generation
Shift scheduling coordination
Facilitating staff meetings
Marketing strategies
Customer feedback evaluation
Bank deposit processes
Software systems proficiency
Employee training
Client engagement
Client support
Theft prevention
Interests
INTERNET SURFING, SOCIAL SITES
Timeline
Store Manager
Chunnilal Mega Mart Pvt.Ltd.
10.2024 - Current
Store Manager
Octave Apperals
04.2023 - 09.2024
Assistant Store Manager
Vishal Mega Mart Retail.Ltd
03.2022 - 03.2023
Assistant Store Manager
V Mart retail Ltd
06.2019 - 03.2022
Head Cashier
Style Baazar Retail.Pvt.Ltd
06.2017 - 05.2019
Team Leader
Idea call centre
11.2014 - 05.2017
BSc -
A.B YADAV COLLEGE
Intermediate Certificate -
BSEB
SECONDARY SCHOOL EXAMINATION -
HASPURA HIGH SCHOOL