Ranjana Goswami
Summary
An accomplished Project Management professional with 25+ years of expertise managing complex technology programs across semiconductors, software, & enterprise platforms. Currently, Staff Project Manager at Qualcomm Inc., driving multi-product release cycles, security governance, and AI-driven process improvements across global teams, while representing the company in key vulnerability disclosure forums with partners like Google, Lenovo, Microsoft, and HP to ensure transparency and coordinated responses. Skilled in cross-functional program delivery, Agile and SAFe frameworks, and automation strategies that improve efficiency and stakeholder communication. Previously led Information Services at CA Technologies (Broadcom), implementing Agile transformation and innovative strategies to enhance customer satisfaction and operational effectiveness. Certified PMP, PMI-ACP, SAFe Agilist, and IBM Generative AI for Project Managers, combining strategic insight, technical expertise, and team leadership to consistently deliver high-impact results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Staff Project Manager
Qualcomm Inc.
01.2018 - Current
- Lead end-to-end delivery of multiple concurrent program releases, each intersecting with 7+ active product cycles, ensuring seamless coordination across Product Management, Engineering, Customer Engineering, and over 10 cross-functional technology teams.
- Collaborate with 15+ global stakeholders to identify dependencies, negotiate timelines, mitigate risks, and align program milestones with evolving business and product priorities.
- Pioneer AI-driven improvements in program management processes—introducing automated reporting, predictive risk tracking, and intelligent dashboards that enhanced efficiency, accuracy, and stakeholder communication.
- Contribute to strategic roadmap planning by partnering with business leadership on research, technology assessments, and long-term innovation initiatives that align with Qualcomm's global objectives.
- Lead executive communication strategies, presenting concise updates on security initiatives, release impacts, and mitigation plans to senior leadership and external partners.
- Represent Qualcomm in high-level vulnerability communication and disclosure forums with partners such as Google and Microsoft, and HP, ensuring transparency and coordinated response strategies.
- Drive security governance across 40+ priority Qualcomm products, overseeing compliance audits, identifying risk gaps, and ensuring adherence to global security standards before customer release.
- Streamlined vulnerability management processes as part of a SAFe Agile Release Train, leading the Tools & Automation team to achieve 80% workflow automation and a 70% reduction in manual effort, significantly improving cycle times and release predictability.
- Foster a culture of continuous improvement and innovation, mentoring cross-functional teams to leverage data, automation, and Agile best practices for enhanced delivery performance.
Manager - Information Services
CA Technologies (now Broadcom)
01.2006 - 12.2017
- Directed Information Services programs for Security and Mainframe business units, ensuring consistent, high-quality content delivery across global teams.
- Led end-to-end program management—from analysis and planning to execution and release—aligning documentation goals with product development timelines.
- Managed & mentored a 10+ member team, overseeing hiring, budgeting, performance evaluation, and career development to build a high-performing, motivated workforce.
- Championed Agile transformation, leading the shift from Waterfall to SAFe Agile practices; certified as a SAFe Agilist and PMI-ACP, fostering a culture of agility and continuous improvement.
- Designed and implemented innovative information strategies that enhanced customer engagement and improved Net Promoter Score (NPS) from 5 to 7.
- Collaborated with cross-functional engineering and product management teams to streamline documentation workflows, improving efficiency and user satisfaction.
Project Lead
Exensys Software Solutions Ltd
10.2004 - 01.2006
Web Developer
Siemens Information Systems Ltd
11.2000 - 12.2002
Education
Master of Science - Information Technology
Karnataka Open University
01.2015
Bachelor of Science - undefined
North Eastern Hill University
01.2000
Skills
- Program & Project Management
- Strategic Planning & Roadmap Execution
- Cross-Functional Team Leadership
- Risk Management & Mitigation
- AI & Automation in Program Delivery
- Security Governance & Compliance
- Stakeholder Management & Communication
- Product Release & Portfolio Management
- Business & Technology Alignment
- Technical Documentation & Knowledge Management
Certification
- Generative AI for Project Managers Specialization – IBM | 2025
- Google Data Analytics Professional Certificate – Coursera | 2024
- Project Management Professional (PMP) – Project Management Institute | 2023
- PMI Agile Certified Practitioner (PMI-ACP) – Project Management Institute | 2018
- SAFe Agilist – Scaled Agile Inc. | 2017
Timeline
Staff Project Manager
Qualcomm Inc.
01.2018 - Current
Manager - Information Services
CA Technologies (now Broadcom)
01.2006 - 12.2017
Project Lead
Exensys Software Solutions Ltd
10.2004 - 01.2006
Web Developer
Siemens Information Systems Ltd
11.2000 - 12.2002
Bachelor of Science - undefined
North Eastern Hill University
Master of Science - Information Technology
Karnataka Open University