Ranjana Yadav
Mohali,Punjab
Work Preference
Summary
I am Ranjana Yadav, a passionate HR Professional who loves to create flourishing work culture and transform organization and help them achieve their goals. I have a proven track record of delivering HR talent strategy, organizational effectiveness, and employee relations with a results-driven approach. I bring over seven years of valuable HR experience and have a deep knowledge of various HR functions such as Recruitment, Resource Planning and Utilization, Employee Relations, Performance Management, Policy development and implementation, Conflict Resolution, Training & Development, Strategic Management. I enjoy creating a positive work culture that empowers employees, fosters inclusivity, and drives organizational excellence.
Overview
6
6
years of professional experience
Work History
Senior HR Generalist/ HR Specialist
Stratiger Consulting LLP
05.2023 - Current
- Managing all channels for job applications (LinkedIn, Indeed, Naukri) for Technical and Non-Technical.
- Interviewing candidates for senior roles before interview with top management & the technical team.
- Administering Performance Management System for the employees (e.g Performance Improvement Plan).
- Manage vendor to implement various employee benefit programs.
- Controlling and Following Leave and Harassment policy, Expense Reimbursement Policy, Leave Management, Payroll and salary management.
- Employee Relations & grievances handling, Escalate to the right level depending on the nature of the grievance or issue.
- HR Policies and POSH (Prevention of sexual harassment).
- Provide advice, assistance and follow-up on company policies, procedures, and documentation.
- Set up the on-boarding process of new team members from ground up & planning their training & development activities.
- Facilitate new comers joining formalities and Exit formalities of Employees and Introduce new Employee with Welcome mail to everyone.
- Manage team engagement activities to create an efficient & conflict free work-place.
- Awards: The Best HR of the Year (Aug - 2023)
- LETTER OF RECOMMENDATION by IIM BANGALORE NSRCEL INCUBATED COMPANY MY CAPTAIN the Climber
- TATA CONSULTANCY SERVICES Soft skills
- Best Performance Trophy from the college
- NCC 'C' Certificate Holder.
- Student Ambassador of college for Character Building Committee.
- Member of Finnexus commerce society of College.
Quality Analyst
AIOT Technologies Pvt Ltd
01.2022 - 04.2022
Academic Counselor
Bullseye Knowledge System Pvt Ltd
05.2022 - 11.2023
- Evaluate requirements and designs to identify, communicate and apply risk analysis on basic applications or components of applications.
- Develop and execute basic test plans/scripts and clearly identify all issues.
- Demonstrate creativity in executing system tests while performing manual and automated testing activities.
Customer Service Associate (Flipkart Travel)
Teleperformance Global Pvt Ltd
11.2022 - 06.2023
- As a Customer Care Executive in a Business Process Outsourcing I was responsible to keep a positive relationship with customer.
- I also provide customers satisfaction with the products or services delivered by client organization.
- Handle incoming customer inquiries via phone, email, chat, or social media channels.
HR Recruiter/HR Supervisor (Intern)
Aashman Foundation
05.2020 - 03.2021
- Identifies staffing needs.
- Writes job descriptions for needed positions.
- Constructs and develops a recruitment system for the company.
- Creates a recruitment network on social media and other mediums.
- Screens and interviews candidates.
- Non for Profit Organization (NGO)
Social Media Marketing (Intern)
Humanity Welfare Council
06.2020 - 08.2020
- Identifies target customers and markets.
- Collects and compiles customer feedback in an easily reviewed and understood format for review by company management and leadership.
- Collects and maintains sales records required to track, review, and modify performance of marketing initiatives.
Marketing and Sales Representative (Intern)
Climber Knowledge and Careers Pvt Ltd
05.2020 - 08.2020
- Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
- Identifies marketing opportunities by understanding consumer requirements.
- Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
Corporate Ambassador (Intern)
Ifortis Worldwide
09.2021 - 10.2021
- Identifies staffing needs.
- Writes job descriptions for needed positions.
- Constructs and develops a recruitment system for the company.
- Creates a recruitment network on social media and other mediums.
- Screens and interviews candidates.
- American Ruler Private Limited
Education
Master's - Economics
Panjab University
01.2024
Bachelor's of Commerce - Economics Hons
Panjab University
01.2022
Advance Diploma - Vocational (Retail Management)
Panjab University
01.2022
Diploma - Mass Communication and Journalism
Panjab University
01.2022
Matriculation and Senior Secondary - CBSE
Army Public School
01.2019
Skills
- Management Skills
- Quality Analyst
- Employment Engagement
- Payroll
- Leadership
- HR Policy
- Personnel Management
- Staff Recruitment
- Exit Interviews
- HR Strategy
- Performance Appraisal
- Performance Review
- Talent Acquisition
- Basic Computer Skill
- Employee Counselling
- Communication Skill
- HR Policies and Procedures
- Soft Skill
- Rewards and Recognition
- Effective Time Management
- Public Dealing
- Labor Laws
- Mentoring Skill
- Microsoft PowerPoint
- Microsoft Excel
Languages
Hindi
English
Quote
If you fall behind, run faster. Never give up, never surrender and rise up against the odds., Jesse Jackson
Achievements Awards
- The Best HR of the Year, 2023-08-01, Stratiger Consultancy LLP
- LETTER OF RECOMMENDATION, IIM BANGALORE NSRCEL INCUBATED COMPANY MY CAPTAIN the Climber
- Best Performance Trophy, College
- NCC 'C' Certificate Holder
- Student Ambassador of college for Character Building Committee
- Member of Finnexus commerce society of College
Personal Information
Title: Senior HR Generalist | HR Specialist
Hobbies and Interests
- Communication
- Writing
- Management
- Photography
- Travel
- Research and Development
- Volleyball
- Listening songs (Devotional)
Interests
As an HR professional, my key interests include employee engagement, talent management, HR operations and compliance, grievance handling, and building a people-centric, performance-driven workplace culture
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- GPHR - Global Professional of Human Resources
- PHR - Professional in Human Resources
Accomplishments
- Achieved a 25% reduction in employee attrition by effectively improving employee engagement initiatives and grievance resolution processes.
- Achieved timely and error-free payroll processing by effectively supporting payroll audits and compliance checks.
- Achieved 30% faster hiring turnaround time by effectively assisting with end-to-end recruitment and coordination with hiring managers.
- Achieved improved compliance and audit readiness by effectively maintaining HR documentation and statutory records.
Software
HRMS & payroll systems, MS Excel (advanced), MS Word, PowerPoint, ATS tools, and collaboration platforms (Outlook, Teams, Zoom)
Affiliations
- SHRM member, engaged in continuous learning and HR best practices.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior HR Generalist/ HR Specialist
Stratiger Consulting LLP
05.2023 - Current
Customer Service Associate (Flipkart Travel)
Teleperformance Global Pvt Ltd
11.2022 - 06.2023
Academic Counselor
Bullseye Knowledge System Pvt Ltd
05.2022 - 11.2023
Quality Analyst
AIOT Technologies Pvt Ltd
01.2022 - 04.2022
Corporate Ambassador (Intern)
Ifortis Worldwide
09.2021 - 10.2021
Social Media Marketing (Intern)
Humanity Welfare Council
06.2020 - 08.2020
HR Recruiter/HR Supervisor (Intern)
Aashman Foundation
05.2020 - 03.2021
Marketing and Sales Representative (Intern)
Climber Knowledge and Careers Pvt Ltd
05.2020 - 08.2020
Master's - Economics
Panjab University
Bachelor's of Commerce - Economics Hons
Panjab University
Advance Diploma - Vocational (Retail Management)
Panjab University
Diploma - Mass Communication and Journalism
Panjab University
Matriculation and Senior Secondary - CBSE
Army Public School