Ranjana Khanna

Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience.

• Train the Trainer workshop (British Council), This immersive 3-day hands-on program gives confidence in facilitating different types of training or learning sessions. The focus of this workshop is on the delivery of training, specifically focusing on content, pace, the trainer's role, and engaging participants., British Council
• Managing People and Performance (British Council), Its a 3-day course which provides an opportunity to gain confidence in the management of underperformance and overperformance, feedback techniques, and motivating employees., British Council
• Developing Managers (British Council), The focus of this 3-day training was on newcomers to people management roles. Building trust, engaging teams, communicating effectively, acquiring leadership skills, and managing performance are all aspects of effective people management., British Council
• Delivering & Managing Service Excellence (British Council), The goal of this workshop is to establish service excellence standards for the team that align with organizational goals and identify ways to not only achieve those standards but also maintain and evaluate them on a continuous basis., British Council

Green Belt Lean Six Sigma - from KPMG