Ranjay Sharma
Delhi
Summary
A resourceful and adaptable manager with over 8 years of experience in scheduling, staff training, protocol development and process improvement. Meticulous team builder with expertise in employee engagement time management and conflict resolution. A customer-focused leader seeking to leverage his background into an assistant or operations manager role with a progressive organization. A forward-thinking Sales Manager brings a proven record of success in exceeding targets to deliver measurable results and substantial improvements. Expert in motivating operational changes to revitalize, revamp and redirect teams. Decisive leader and strategic planner specializing in Sales.
Overview
9
9
years of professional experience
Work History
Manager
Bandhan Bank
05.2024 - Current
- As a Retail Asset Manager at Bandhan Bank, I am tasked with leading four bank clusters in increasing retail assets lead generation and disbursements of products like Personal loan, Gold Loan, Auto Loan ,Home loan, Small enterprises loan, Two wheeler Loan while overseeing the management of four ADMs aligned with overseeing the performance of four ADMs through cluster mapping strategies.
Manager
Indusind Bank
02.2023 - 05.2024
- Built new business partnerships to drive customer acquisition and generate revenue
- Monitored competitors through multi-channel research strategies to best capitalise on market gaps or anticipate changes in customer interests
- Optimised sales methods to best acquire, develop and retain customers
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies
- Boosted team morale and overall sales volume by creating incentivising sales contests
- Monitored sales team performance and provided training to help reach targets
- Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements
- Gathered ideas, business needs and suggestions from local markets to communicate to heads of business development
Deputy Manager
HDFC Bank
03.2020 - 02.2023
- Handling a team of 12-14 BDRs and also managing the Branch credit card queries & channel sales
- Identify the existing branch customer who are eligible for premium and super premium cards
- Assisting clients for the payment solutions for smooth banking experience
- Analysing business potential, conceptualizing & executing strategies to drive sales through branch staff
- Responsible for credit card targets assigned to branches in the financial year
- Exploring new markets by participating in various events to increase the number of leads to maximize revenue and accomplishment of revenue targets
- Mentored employees in successful selling techniques and encouraged cross-selling additional products and services
- Maintained friendly and professional customer interactions
- Created and directed sales training and development courses to enhance team skills and performance
- Boosted team morale and overall sales volume by creating incentivising sales contests
Relationship Officer
Indiabulls Consumer Finance Ltd
02.2018 - 03.2020
- Ensure quality sourcing of new customer to sell banking product like Personal loan through DSA Vertical
- Generate leads of customer through referral, meeting new DSA, associates, e-mailing, direct mailing, & cold calls in the catchment area for additional business opportunities
- Meeting productivity norms as defined through support of channels & own efforts
- Strictly adhere & maintain KYC norms compliance
- Maintained friendly and professional customer interactions
- Forecasted product sales and achieved quarterly and annual sales objectives
- Generated monthly and annual sales reports to determine growth and areas requiring improvement
- Created and directed sales training and development courses to enhance team skills and performance
- Educated customers on available processes and services
Business Development Representative
HDB Financial Services
05.2016 - 12.2017
- Ensure quality sourcing of new customer to sell banking product like credit cards through cold calling and branch walk in customers in Branch
- Meeting productivity norms as defined through support of channels & own efforts
- Assisting clients for the payment solutions for smooth banking experience
- Strictly adhere & maintain KYC norms compliance
- Showcased product features and benefits to drive sales
- Optimised sales methods to best acquire, develop and retain customers
Education
Bachelor of Commerce - Accounting
Kisan College, Magadh University
08.2015
10+2 -
Dav Public school
Jamshedpur, JH01.2012
10 -
Dav Public school
Jamshedpur, JH01.2010
Skills
- Adaptability
- Verbal and written communication
- Motivation
- Complex Problem-solving
- Team leadership
- Time management
Languages
Hindi
English
Personal Information
- Date of Birth: 11/16/93
- Nationality: Indian
Timeline
Manager
Bandhan Bank
05.2024 - Current
Manager
Indusind Bank
02.2023 - 05.2024
Deputy Manager
HDFC Bank
03.2020 - 02.2023
Relationship Officer
Indiabulls Consumer Finance Ltd
02.2018 - 03.2020
Business Development Representative
HDB Financial Services
05.2016 - 12.2017
10+2 -
Dav Public school
10 -
Dav Public school
Bachelor of Commerce - Accounting
Kisan College, Magadh University
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