Solving Critical Operational Issue
RANJEET GAUTAM
MANAGER OPERATIONS
NEW DELHI,ND
Summary
A Strong, ambitious individual driven by self-motivation capable to evaluate opportunity and risk and deliver innovative solution to challenges. With an optimistic outlook, looking for positive things in tight situation and constantly striving to come up with best for anything done. Insightful experience of 18.5 years in different area of Business makes me component to nurture and grow any Business. Currently looking for a suitable Managerial position with an ambitious company.
Overview
17
17
years of professional experience
18
18
years of post-secondary education
3
3
Languages
Work History
Regional Operations Manager
Parekh Intergrated Services Pvt Ltd
New Delhi, New Delhi
04.2017 - 02.2021
- Startup of Courier Vertical with my joining efforts in stabilizing it from 0% to 70% in a tenure of 4 Yrs promoted me to Sr.Manager in May 2020
- Major contribution in setting up Operational Procedure and standards in India for a Brand Cepheid.
- Managed 32 team members across 3 location Dharuhera, Delhi Airport & Okhla.
- Improvising self designed SOP and maintaining a control mechanism sensitizing the COLD CHAIN movement requirement.
- Maximized efficiency by new recruitment, coaching, mentoring of employees working on their individual strength and area of weakness thus building a Self Esteem and good employee relation.
- Worked directly with management, President, and COO to brainstorm, discuss strategy and mitigate Operational issues.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
Deputy General Manager
R World Express Pvt. Ltd
New Delhi, New Delhi
02.2011 - 03.2017
- Increased Company Revenue from annual turnover of 3Cr to 16Cr in a tenure of 6Yrs as a result promoted to DGM in April 2014.
- Managing a Team of 42 People from all departments Operation, Customer Care, Billing, Accounts and Credit Control.
- Implemented IT Automation from 0% to 85% driving the Software Company for Tailor made ERP.
- Maximized efficiency by new recruitment, coaching and mentoring of Employees.
- Implemented improved operational strategies and effectively built customer relation through Quarterly Meetings and employee loyalty through monthly meetings.
- Projected favorable image of company by timely payment of Vendors as Vendor Management.
- Sales Promotion activity to enhance industry recognition.
Contractor & Quality Controller
Centex Fabrics Ltd
Ludhiana, Punjab
10.2007 - 01.2011
- Worked as a Contractor and Quality in charge of an independent unit at Industrial Area which was shifted to Govindgarh near Focal Point Ludhiana.
- Improved Quality standard by 125 % and Production by 200% by meeting Production Fluctuation and Urgent Unskilled labor requirement for Export Deadlines meeting up the Quality Standard.
- Negotiation with Production Head for peace rate for different fabrics per hour Wage Rate.
Sales Executive
Taipan Traders Ltd
Ludhiana, Punjab
01.2007 - 10.2007
- Increased Company Revenue by Selling one S Class, one E Class and developed a client data base for the upcoming model the new C Class by Industrial visit, personal invitation of the launching party of the coming models as the launching party of CL in Taj New Delhi and multiple Business meet in Park Plaza Ludhiana.
- Increased knowledge through regular in house and outstation training as is in T & T Motors Ltd as selling a premium product called for the study of detailed competitive analysis.
Sales Executive
Marketing Times ( A Marurti Showroom )
New Delhi, New Delhi
01.2006 - 10.2006
- Increased Company revenue by being a Performer Selling 32 cars and earning a Incentive of 28K in the Quarter through Organized road show, Home visit offering Test Drive, Corporate visit, Walk in Customer.
- Keep a track record of customers and make regular follow-up to close the deal.
Senior Supervisor
JCT Ltd
Phagwara, Punjab
04.2002 - 01.2006
- Manged a Team of 125 skilled and unskilled workers supervised by 5 supervisor to meet the daily production targets.
- Increased the Manpower strength by 125% and production by 200% through technical training & Labor migration from other State & industry by providing them food & accommodation.
- Negotiation with top management on peace and per meter rates for the upcoming quality, Projects & different fabrics.
- Boast Employee Relation by helping them to get medical advantage through ESI and other benefits.
Education
BBA - Finance
ICFAI University
Dehradun 05.2005 - 01.2013
NIIT - Honors Diploma in Web Applications
NIIT
Phagwara 06.2002 - 03.2003
10 +2 - COMMERCE
GOVT MODEL SENIOR SECONDRY SCHOOL Sec 16
CHANDIGARH 04.2000 - 03.2002
10 Th -
DON BOSCO ACADEMY
PATNA 04.1989 - 03.1999
Skills
Leadership
undefinedAccomplishments
- Major contribution in setting Operation Procedure & packing requirement in India for a brand Cepheid earning a revenue of 30lacs
- Certification from IATA for Dangerous Goods Category 6 successfully completing initial & recurrent.
- Increased Company Revenue in R World by adding and retaining a premium client Reliance Brand Ltd with monthly sale of 35 lacs.
- Network Expansion of R World in North with luxury brand event Organizing in Punjab thus making a revenue of 15lacs.
Personal Information
Date of Birth : 21st July 1983
Father’s Name : Late Sh. Vijay Kumar Gautam
Mother’s Name : Mrs. Rekha Gautam
Nationality / Sex / Marital Status : Male / Married.
Current CTC : 7.85 lacs p. a + Travelling Exp.
Salary Expected : 9.00 lacs p. a /-
Current City of Working : New Delhi.
Permanent Address : # 62, Gautam Colony, Rahon Road, Basti Jodhewal, Ludhiana.
References : On Request.
Quote
Be Positive & Positive things would happen
Interests
Music
Timeline
Regional Operations Manager
Parekh Intergrated Services Pvt Ltd
04.2017 - 02.2021
Deputy General Manager
R World Express Pvt. Ltd
02.2011 - 03.2017
Contractor & Quality Controller
Centex Fabrics Ltd
10.2007 - 01.2011
Sales Executive
Taipan Traders Ltd
01.2007 - 10.2007
Sales Executive
Marketing Times ( A Marurti Showroom )
01.2006 - 10.2006
BBA - Finance
ICFAI University
05.2005 - 01.2013
NIIT - Honors Diploma in Web Applications
NIIT
06.2002 - 03.2003
Senior Supervisor
JCT Ltd
04.2002 - 01.2006
10 +2 - COMMERCE
GOVT MODEL SENIOR SECONDRY SCHOOL Sec 16
04.2000 - 03.2002
10 Th -
DON BOSCO ACADEMY
04.1989 - 03.1999
Similar Profiles
PRABHAKAR TAMILMARANPRABHAKAR TAMILMARAN
Sr. Operation Executive and Business Development at Parekh Marine Services Pvt Ltd. IndiaSr. Operation Executive and Business Development at Parekh Marine Services Pvt Ltd. India
Umesh AgarwalUmesh Agarwal
National Sales Manager at Itochu Parekh Integrated Services Pvt. Ltd.National Sales Manager at Itochu Parekh Integrated Services Pvt. Ltd.
Nishit SharmaNishit Sharma
Territory Manager (Sales) for J&K at Parekh Integrated Services Pvt. Ltd.Territory Manager (Sales) for J&K at Parekh Integrated Services Pvt. Ltd.
Abhinav SharmaAbhinav Sharma
Operations Team Lead at Pacific An Access HealthcareOperations Team Lead at Pacific An Access Healthcare
Shashank VaidyarShashank Vaidyar
Senior Digital Marketing Specialist at SmartSoC SolutionsSenior Digital Marketing Specialist at SmartSoC Solutions