Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ranjeet  Kumar

Ranjeet Kumar

Patna

Summary

Dynamic Inventory Pharmacist with proven expertise at Zenplus Pvt Ltd in inventory management and team leadership. Successfully enhanced operational efficiency and compliance while ensuring exceptional customer service. Skilled in quality assurance and adept at resolving grievances, driving satisfaction, and maintaining optimal stock levels. Passionate about improving healthcare delivery through effective communication.

Overview

6
6
years of professional experience

Work History

Inventory Pharmacist (Assistant Manager)

Zenplus Pvt Ltd
Patna
11.2024 - Current
  • Received incoming orders from Ambulance Team to facilitate timely responses.
  • Organized pharmaceutical inventory to maintain optimal stock levels.
  • Managed stock and dispatch operations for government ambulances across all districts.
  • Supervised team to enhance efficiency in inventory handling and dispatch processes.
  • Ensured accuracy of stock records and compliance with operational protocols.

Pharmacist Quality Analyst

M Swasthya Pvt Ltd
Work From Home
09.2023 - 10.2024

Conducted audits of pharmacist dispensing calls and GMeet sessions according to guidelines and prescriptions.

Ensured adherence to quality standards during pharmacist-customer interactions.

Store Manager

Emami FrankRoss Pvt Ltd
Patna
09.2022 - 09.2023

Generated monthly reports on sales figures and expenses to support strategic decisions.

  • Resolved customer complaints swiftly, improving overall satisfaction.
  • Organized promotional events to enhance product visibility and drive sales.
  • Created weekly work schedules for store personnel to ensure optimal coverage.
  • Monitored inventory levels and placed orders for timely restocking.
  • Executed daily store operations, including cash handling and opening procedures.
  • Conducted regular price checks to maintain competitive market positioning.
  • Trained and supervised new employees to facilitate effective team integration.

Pharmacy Incharge

Reliance Retail Ltd
Bhagalpur
08.2021 - 09.2022
  • Delivered knowledgeable service to resolve customer issues and enhance satisfaction levels.
  • Optimized sales by managing pharmacy stock and providing effective counseling to customers.
  • Upheld pharmacy standards while ensuring prompt medication dispensing.

Health Advisory Officer (Pharmacist)

Piramal Swasthya
Patna
11.2019 - 08.2021
  • Engaged with state health departments to uphold compliance with federal regulations related to public health matters through call interactions and grievance resolutions

Internship Student

NMCH Patna
Patna
07.2019 - 10.2019
  • Maintained accurate medication records, detailing dosages and patient instructions.
  • Advised customers on non-prescription medications, including over-the-counter drugs, herbals, and nutritional supplements.

Education

Diploma - Pharmacy

Government Pharmacy Institute
Patna, Bihar
05-2020

Skills

  • Inventory management and data analysis
  • Medication dispensing and prescription verification
  • Quality assurance and auditing
  • Regulatory compliance
  • Customer service and patient counselling
  • Sales reporting and development
  • Team leadership and supervision
  • Communication and coordination
  • Grievance handling

Languages

English
Upper Intermediate (B2)
B2
Hindi
Native
Native

Timeline

Inventory Pharmacist (Assistant Manager)

Zenplus Pvt Ltd
11.2024 - Current

Pharmacist Quality Analyst

M Swasthya Pvt Ltd
09.2023 - 10.2024

Store Manager

Emami FrankRoss Pvt Ltd
09.2022 - 09.2023

Pharmacy Incharge

Reliance Retail Ltd
08.2021 - 09.2022

Health Advisory Officer (Pharmacist)

Piramal Swasthya
11.2019 - 08.2021

Internship Student

NMCH Patna
07.2019 - 10.2019

Diploma - Pharmacy

Government Pharmacy Institute
Ranjeet Kumar