RANJEET KUMAR RAJA
MUZAFFARPUR
Summary
Results-oriented individual with expertise in customer relationship management and effective communication. Proven ability to identify customer needs and resolve issues promptly, contributing to high levels of satisfaction and team success.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
CWM
DVARA KGFS
Muzaffarpur
09.2025 - 11.2025
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
FCO
ASIRVAD MICROFINANCE PRIVATE LIMITED
Vaishali
12.2022 - 10.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - ZOOLOGY
BRABU
Muzaffarpur 04.2019 - 12.2022
Intermediate Certificate -
BSEB(I.SC)
Muzaffarpur, India 05.2017 - 06.2019
MATRIC -
BSEB
Muzaffarpur, India 03.2016 - 01/2017
Skills
- Customer service
- Issue resolution
- Customer relationship management
- Performance enhancement
- Team leadership
- Effective communication
- Problem solving
- Time management
- Critical thinking
- Good Telephone Etiquette
- Public speaking
- Multitasking
Disclaimer
I hereby declared that the above information given by me is true to best of my Knowledge.
Languages
- ENGLISH
- HINDI
- ENGLISH
Personal Information
- Father's Name: Suresh Thakur
- Date of Birth: 10/15/00
- Gender: Male
- Nationality: INDIAN
- Marital Status: Unmarried
Languages
English
Intermediate
B1
Hindi
Proficient
C2
Timeline
CWM
DVARA KGFS
09.2025 - 11.2025
FCO
ASIRVAD MICROFINANCE PRIVATE LIMITED
12.2022 - 10.2025
Bachelor of Science - ZOOLOGY
BRABU
04.2019 - 12.2022
Intermediate Certificate -
BSEB(I.SC)
05.2017 - 06.2019
MATRIC -
BSEB
03.2016 - 01/2017