Hi, I’m
Ranjeet M
#49, 9th Cross, Krishnagiri Police Layout Road Kengeri,
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Summary
Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of Bankruptcy. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Overview
9
years of professional experience
Work History
Ocwen Financial Solutions PVT LTD
Senior Specialist, Bankruptcy
10.2019 - Current
Job overview
- Skillfully managed the processing of Post-Petition Fee Notices for homeowners with United States house property loans.
- Addressed objections and concerns related to post-petition fees, ensuring timely resolution and customer satisfaction.
- Proficiently prepared Post-Petition Fee Notice documents, coordinating their submission to attorneys for filing in US courts.
- Expertly filed Post-Petition Fee Notices for mortgage loans, maintaining a flawless record of submissions.
- Ensured strict adherence to legal and regulatory requirements.
- Actively liaised with attorneys and internal team members, fostering seamless collaboration for the timely filing of Post-Petition Fee Notices.
- Played a key role in maintaining operational efficiency and adherence to deadlines.
- Contributed to maintaining legal compliance and representing the organization effectively.
- Successfully prepared Notice of Final Cure History documents, documenting debtor payment history with precision.
- Complied with comprehensive and accurate payment records, including dates, amounts, and payee information.
- Identified and listed all payments made to creditors during the bankruptcy process.
- Demonstrated meticulous attention to detail and maintained a complete and accurate payment history.
- Actively participated in special assigned and cross-functional projects, delivering valuable insights and results.
- Collaborated effectively with team members to drive project success.
- Provided essential floor support and guidance to new team members, contributing to their rapid integration and performance improvement.
- Maintained accurate and up-to-date reports for reference and decision-making.
- Consistently met monthly targets with a 100% accuracy rate, ensuring all information was correct and in compliance with regulations.
- Played a key role in achieving organizational objectives and maintaining a high level of performance.
Consolidatedretail
Associate Executive
06.2018 - 10.2019
Job overview
- Greeted customers warmly and professionally, creating a welcoming and friendly atmosphere to enhance the overall shopping experience.
- Assisted customers in product selection by actively engaging in conversation, offering honest recommendations, and building rapport to ensure customer satisfaction.
- Leveraged product knowledge and effective communication to drive sales, utilizing suggestive selling techniques and informative product explanations.
- Provided prompt and accurate responses to customer inquiries, addressing questions and concerns to meet customer needs effectively.
- Delivered outstanding customer service by consistently exceeding customer expectations, resulting in positive feedback and increased customer loyalty.
- Maintained meticulous customer profile records, ensuring accurate and up-to-date information for future reference and personalized service.
- Managed financial transactions with precision, including totaling purchases, processing various payment methods (checks, cash, credit/debit cards), and ensuring financial accuracy.
- Contributed to inventory management by assisting with merchandise receiving and stocking, ensuring products were readily available for customers.
- Upheld the store's professional appearance by consistently maintaining an orderly and organized sales floor, enhancing the overall shopping environment.
Naga Appliances (Panasonic Brand Shop)
Sales Promoter
01.2015 - 12.2017
Job overview
- Proactively engaged with customers, effectively explaining products and services to pique their interest.
- Initiated meaningful conversations to identify and address customer needs.
- Offered tailored product recommendations that precisely met individual customer requirements, enhancing their satisfaction.
- Exhibited clear and articulate communication skills, maintaining a positive and energetic demeanor to create a welcoming and professional atmosphere for customers.
- Skillfully managed inventory by meticulously organizing and maintaining the stockroom, ensuring product availability and efficiency.
- Proficiently handled customer inquiries through various channels, including face-to-face interactions, phone calls, and email correspondence.
- Developed a comprehensive understanding of the business marketplace, enabling informed decision-making and strategic planning.
- Effectively managed the entire sales process for new prospects, from initial contact through to successful closure, ensuring a seamless customer journey and high conversion rates.
Education
APS College of CommerceBangalore
Bachelor of Commerce from Accounting
06.2018
Skills
- Critical thinking
- Problem solving
- Teamwork and collaboration
- Professionalism
- Strong work ethic
- Oral and written communications
Skills
- Leadership
- Workflow Processes
- Bankruptcy Law
- Inquiry Requests
- Meeting Support
Accomplishments
- Leveraged advanced Excel skills to develop and optimize a reclassification dashboard, streamlining data analysis and reporting processes for enhanced decision-making efficiency.
- Introduced an internal feedback form at Ocwen to gather valuable suggestions and ideas from employees and attorney firms, fostering improved communication and boosting overall company morale.
- Spearheaded interactive team-building initiatives during monthly meetings, including engaging icebreaker games, to create a more relaxed and cohesive work environment, facilitating better team collaboration and interpersonal relationships.
- Demonstrated versatility by excelling both in a team environment and independently, with a track record of three individual appearances, twelve spot appearances, and one team appearance, showcasing adaptability and strong performance across various work settings.
Languages
English
Advanced (C1)
kannada
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Elementary (A2)
Telugu
Elementary (A2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Specialist, Bankruptcy
Ocwen Financial Solutions PVT LTD
10.2019 - Current
Associate Executive
Consolidatedretail
06.2018 - 10.2019
Sales Promoter
Naga Appliances (Panasonic Brand Shop)
01.2015 - 12.2017
APS College of Commerce
Bachelor of Commerce from Accounting
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