Ranjeet Singh
Store Manager and Data Analyst
New Delhi
Summary
Store Manager directing end-to-end retail operations and sales performance for a high-volume eyewear store. Drives ₹30+ Lakhs per month through footfall conversion, clienteling, and daily KPI reviews across conversion rate, ATV, UPT, and staff productivity. Leads a 5+ employee team, manages inventory control with 2+ audits per month and loss prevention, and maintains premium service standards across luxury eyewear brands.
Overview
2
2
Languages
2
2
Certifications
3
3
years of professional experience
Work History
Manager
Himalaya Opticals
06.2024 - Current
- Manage end-to-end store operations and drive ₹30–35 Lakhs in monthly turnover through targeted sales and footfall conversion.
- Lead, train, and mentor a team of 8+ employees while running daily briefings and tracking individual and store KPIs.
- Analyze daily store metrics across sales, conversion rate, ATV, UPT, footfall, and staff productivity to improve floor coverage.
- Serve as portfolio lead for Ray-Ban, Gucci, Prada, Montblanc, Oakley, Zeiss, Essilor, and Crizal, delivering premium consultation and customer service.
- Oversee SKU-level inventory management, stock audits, replenishment schedules, inter-store transfers, and shrinkage control.
- Maintain visual displays and brand standards to align with planograms, operational SOPs, and safety audit requirements.
- Coordinate with optical labs and external vendors for prescription order tracking, quality assurance, cash reconciliation, billing accuracy, and customer grievance resolution.
Management Trainee
Genpact
05.2023 - 05.2024
- Optimize staffing and capacity planning across multiple teams, building shift schedules that support daily coverage demands.
- Apply retail analytics to resource allocation, reducing downtime and labor costs through data-driven operational modeling.
- Monitor team productivity and compliance with SOPs, labor regulations, and audit standards across daily operations.
- Build daily and weekly tracking reports for managerial review, highlighting productivity trends and KPI performance.
- Improve workforce scheduling efficiency by 15% through data-driven shift optimization.
- Maintain 98%+ compliance rate across audit checks and operational labor guidelines.
- Identify process bottlenecks and streamline KPI reporting workflows for faster daily decision-making.
Education
Master of Business Administration - Business Analytics
Suresh Gyan Vihar University
Jaipur01-2023
Bachelor of Commerce - Accounting and Finance
Swami Vivekanand Subharti University
Meerut01-2020
Skills
Store operations management
Team leadership
Sales target management
Customer escalation resolution
Visual merchandising standards
Retail analytics
Inventory control
Stock audit management
Cash reconciliation
Loss prevention
Certification
Power BI & SQL Certifications
Timeline
Manager
Himalaya Opticals
06.2024 - Current
Management Trainee
Genpact
05.2023 - 05.2024
Bachelor of Commerce - Accounting and Finance
Swami Vivekanand Subharti University
Master of Business Administration - Business Analytics
Suresh Gyan Vihar University