RANJEEV SINGH LALOTRA
New Delhi
Summary
Senior executive with extensive experience in marketing, sales, and administration, as well as branding management, business development, key account management, and people management. Over 21 years of work experience in the banking/industrial products/education industry, with a proven track record in strategy planning, profit centre operations, retail banking/retail sales/B2C, branch launch/seminars, customer acquisition, regional manager/management, business development, wealth management, channel management, sales and marketing, key account management, corporate business revenue generation, leadership team management. Keen strategist excelling in managing entire operations across regions and ensuring optimal utilization of resources. Strong ability to develop relationships with key decision-makers in target organizations to drive revenue. Hands-on experience as a regional manager supervising and managing sales teams with consistent growth in designated area of operations. Well-developed interpersonal and persuasive negotiation skills, positive approach, and track record of target achievement set apart. Adept at expanding revenue base in the market and formulating/executing industry-benchmarked management strategies. Demonstrated proficiency in implementing financial procedures to achieve financial discipline and enhance overall efficiency. Leveraging entrepreneurial skills and ability to devise/implement marketing plans and activities for launching new products. Skilled marketing plan architect and recognized expert in developing global acquisition strategies, repeatedly successful in improving margins and increasing operating efficiencies. Excellent ability to develop and streamline systems proven effective in enhancing operational/administrative effectiveness and meeting operational goals within cost, time, and quality parameters. Known for energetic leadership style, able to envision and create successful outcomes in complex/multicultural environments. Exceptional organizational skills demonstrate self-motivation, creativity, and initiative to achieve both personal and corporate goals.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Regional Business Head Sales
Aakash Educational Services Pvt Ltd
01.2017 - Current
- Heading state of Delhi NCR 2 zone and managing Team of Branch Managers/Assistant Branch Managers/Marketing Team/ Counsellor’s/Promoters across 4 branches in Haryana/Delhi/UP
- Handling team of more than 100 people
- Managing Sales Figures for Admissions across the region in terms of growth across courses offered
- Drive local sales promotion activity by devising innovative promotional activity and track progress across the region
- School liaising and Tie –ups/Relationship building with reputed Principals/ Directors/Tuition Centres across the region
- Managing the ATL and BTL for Brand promotion and Awareness creation
- Training of Marketing / Counsellors Team
- Audit of Centres to ensure Compliance as per Company needs
- Supervising the Daily Activities of Marketing Team and Marketing In-Charges
- Conduction of Seminars and Workshops in Top Schools and Main Locations across the region
- Review/Analysis of each Individual's/ Team's/Branch Performance on Monthly basis
- Responsible for overall marketing and student sourcing activity across the region
- Analysing marketing trends & tracking competitor’s activity
- Ensuring PR exercise for the candidates enrolled
- Helping Students and Parents for Career Planning and Guidance
- Promoted to Regional Business Head profile for Delhi region in 2018
- Authored & administered key role for setting up Tie ups with reputed schools/tuition centres
- Cracked 3 schools for Synco School Tie Up program as RBH in Delhi zone 2022
- Responsible for bringing growth of 20% in Panipat & Kurukshetra branches from degrowth
- Successfully conducted 100+ career/motivational seminars in reputed schools across the regions managed
- Successfully turnaround RAJA GARDEN branch, New Delhi to 150%+ growth driving 150+ admissions in session 17-18 to 450+ plus admissions in session 18-19
- Ensured 40% growth in COVID-19
- Awarded with as the Best DGM for turning around Raja Garden branch in the region & country for session 18-19
- Successfully did 100% growth for South Delhi Engg wing with All Time High in history of the region in 2021
- All Time High no’s in PS-Engg repeater business (290+) PAN India’2021
- Successfully did 175% growth for Preet Vihar branch post transition from Franchise mode to Corporate branch in 2022
- Worked/Managed different regions across Haryana/Rajasthan/Haryana/UP
Head-Sales & Marketing
Industrial Power Control
09.2011 - 01.2017
- Responsible for preparing annual business plans & sales target forecasts (& allocate the same to all concerned people in the team) as well as exercising proper control and review mechanism of the marketing teams, in order to achieve the allocated monthly & quarterly sales/collection targets
- Managing Team of 10 Business Development Managers
- Ensure deployment and development of highly effective, skilled, cohesive, and motivated sales management and sales teams
- To identify the architects, Govt departments, Electrical consultants, Builders.etc specific who work for projects in the zone & establish strong relations with them to promote products
- Responsible for complete establishment of sales teams across North India
- Business development with private /govt client, EPC Contractors etc
- Responsible for lead generation, client meeting, offer presentation, negotiation, Liaisoning, branding, revenue generation by team
- Impart training to the teams/fresh incumbents and enhancing productivity of the team
- Managing and Monitoring the all zone level sales & marketing activities on Pan India basis
- Assist the team in interacting regularly with the clients to ensure a committed and partnership based relationship
- Identification and working with OEM / Agent, channel sales, distributor network
- Demonstrated Skills for setting up sales network in North India
- Played pivotal role in increasing sales turnover from 2cr to 4cr in FY’12-13 and eventually enhancing it to 20cr in FY15-16 annually
- Authored & administered key role in getting order from Lanco Infratech-Chennai Metro Project
- Involved in the hiring and training of sales team
- Responsible for getting approval done in govt organizations: CCIL, MES & RITES
- Instrumental in getting order of 50lacs-NBCC, Anand Group-70lacs,Omaxe Ltd-6cr.,CCIL-3.5cr,HFCL-70lacs,Bajwa Developers-7cr,Nectarlife-40lacs,Jupiter-80lacs,Federal Mogul-40lacs
Area Sales Manager
Dhanlaxmi Bank Ltd.
03.2009 - 08.2011
- Responsible for the customer acquisition across the region through various sales channels for all the products and services (viz: retail liabilities - CASA, term deposits; fee-based products like insurance, mutual funds etc.)
- Manage the business targets and drive team of 6 Branch Sales Managers and 50 Sales Executives for the region to provide a better selling environment
- Manage and provide requisite training to the team and ensure proper product-sales process knowledge is imparted
- Identify and manage implementation of various cross-sell programs
- Lead sales/ micro marketing activities within the region by coordinating promotional campaigns, product initiatives, micro-marketing events, seminars etc
- Drive efforts in the region to identify and implement service behaviors that improve the overall customer experience
- Provide continuous direction, support, feedback, and coaching to Branch Sales Managers and Sales executives
- Resolve escalated customer complaints/issues promptly and effectively
- Leveraged skills and ability in launching R& R drive by the name “3 for MY Bank” in MAY’09 resulting in 100 accounts being sourced through employees across 3 branches
- Maxi Challenge- the League of Extraordinary Gentlemen Contest in June’10 with a total sourcing of 1500 accounts in a month
- SE induction & Training program @ PAATSHAALA for SE’s for the region
- Reference & investment leads model for the region by means of CASA reference sheet & Investment reference sheet
- Chosen as a Trainer for imparting training to new joinees as part of the Regions Induction Program for the month of May’11
- Played a pivotal role in initiating the NCA channel for Delhi region
- Involved in the hiring/training of Senior Executives and launching 4 branches at prime location of Delhi
- Recognized for bagging a title of Star Employee for the month of NOV’09 across the region for having highest percentage of premium accounts opened in the country by the cluster
- Developed a focus on SISG segment and initiate new corporate salary relationships
- Conceptualized strategies for customer acquisition across the region through various sales channels for all the products and services (viz: retail liabilities - CASA, term deposits; fee-based products like insurance, MF etc.)
- Took structured approach in setting up the New Customer Acquisition channel for the region in 09
- Demonstrated skills in starting with 3 branches which were later increased to 6 branches after 10 months of joining the bank
- Shown an outstanding performance and bagged 2nd in the RACE LAP-3 contest for the month of OCT'10 in ASM/RSM category PAN India
- 3rd in the Race LAP-3 contest for the month of Nov'10 & Dec'10 in ASM/RSM category PAN India
- 2nd Runner Up in MaxiGain - Silver Jubilee Challenge -NOV'10 in ASM category PAN India
- Winner of MaxiGain Final Leap Overseas Trip contest in ASM category PAN India in March’11
- Champion of Champion overseas contest in ASM category for the month of Feb to March’11
- Certificate of Excellence for outstanding contribution in FY10-11 from North in Life Insurance Business
- 1st in CASA Games in ASM category PAN India for the month of Dec'10, Jan’11 & Feb’11
- 2nd in Sales Dashboard- ASM/RSM for the month of Oct'10 & Feb'11 PAN India
- 3rd in Sales Dashboard-ASM/RSM for the month of Nov'10 & Dec’10 PAN India
- 1st in Sales Dashboard-ASM/RSM for the month of Jan'11 & Mar'11 PAN India
Sales Manager-Acquisitions & Investments
Citibank N.A.
02.2005 - 03.2009
- Instrumental in ensuring to meet the set targets and successfully launching other products & achieved bottom line of the business by implementing company strategies
- Demonstrated skills in handling Team of ASM’s (6) selling CASA and insurance products for NOIDA Branch
- Managed the operations pertaining to CASA Acquisition & insurance revenue for the branch
- Put sincere effort in providing advice to the client on various investment avenues which would comprise of Insurance & Mutual Funds & generating revenue from them
- Recognized for receiving an award as Certificate of Excellence for Best SM - 2nd Runner Up in Pan India for the month of Feb’08 & MAR’08
- Certificate of Excellence for “Best SM” in Pan India for the month of April’08
- Certificate of Excellence for Best SM - 2nd Runner Up” in Pan India for the month of August’08
- Certificate of Excellence for Best ASM Insurance” in North India H1’07 & “Certificate of Excellence for Best Cross Sell ASM- NTB Acquisition in North India H1’07 in Citibank N.A
- “Shooting Stars Award” in recognition of outstanding contribution to Branch Banking Business Quarter IV’06 for Best ASM Pan India
- Hold the testimonials for getting promotion from PS Grade (Senior Executive) to Q (Assistant Merger Grade) in the month of March'07
Education
Bachelor of Computer Application -
Apeejay Institute of Mgt
Jalandhar, Punjab 01.2000 - 12.2000
Skills
Sales forecasting
Business development
Territory management
Business planning
Sales presentations
Budget development
Sales planning
Sales coaching
Client relationship management
Pipeline management
Goal setting
Negotiation expertise
Sales expertise
Home
011-42754348
Personal Information
Date of Birth: 04/26/79
Professionalsynopsis
Senior Executive, highly adept in Marketing, Sales & Administration, Branding Management, Business Development, Key Account Management & People Management with more than 21 years of Banking/Industrial Products/Education Industry work experience., Strategy Planning, Profit Centre Operations, Retail Banking/Retail Sales/B2C, Branch launch/Seminars, Customer Acquisition, Regional Manager /Management, Business Development, Wealth Management, Channel Management, Sales & Marketing, Key Account Management, Corporate Business, Revenue Generation, Leadership, Team Management, Leadership, Strategic Planning, Operations Management
Timeline
Regional Business Head Sales
Aakash Educational Services Pvt Ltd
01.2017 - Current
Head-Sales & Marketing
Industrial Power Control
09.2011 - 01.2017
Area Sales Manager
Dhanlaxmi Bank Ltd.
03.2009 - 08.2011
Sales Manager-Acquisitions & Investments
Citibank N.A.
02.2005 - 03.2009
Bachelor of Computer Application -
Apeejay Institute of Mgt
01.2000 - 12.2000
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