Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Ranjini Joshi

Bengaluru

Summary

Organized Senior Technical Program Manager with a commitment to resolving customer issues through Agile. Proven history of driving efficiency improvements and cost reductions. Offering analytical problem-solving and strong critical thinking skills. Creates cross-functional partnerships to drive effectiveness.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Technical Program Manager

Cisco Systems Inc
01.2022 - Current
  • Spearheading the migration of the Compensation module to SAP.
  • Improved project delivery accuracy by 40% through meticulous scope definition and planning.
  • Cultivated a high-performing project team, resulting in a 30% increase in efficiency.
  • Managing three Scrum teams, driving agile ceremonies, and aligning team priorities with strategic objectives.
  • Leading SOX-relevant identity and access management initiatives, ensuring compliance across global teams.
  • Coaching teams on Agile frameworks, fostering a product mindset and improved delivery cadence.
  • Leading cross-functional team of 18 members ensuring seamless orchestration of tasks, resulting in a reduction of project lags by 30%.
  • Delivered training sessions for newly hired team leaders and management staff.
  • Worked closely with other departments to better understand product features and develop appropriate training materials.
  • Planned and managed technical projects.
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Collaborated with leadership staff to determine appropriate budgets.
  • Developed suggestions for technical process improvements to optimize resources.
  • Monitored production operations for quality and compliance with standards.
  • Managed implementation of new technological improvements resulting in increased efficiency.

Associate Director

UBS
01.2019 - 12.2022
  • Coordinated a 90-day cross-technology effort, resolving dependencies and delivering tactical solutions.
  • Reduced privileged user access by 25% and unapproved access by 90% through process redesigns.
  • Managed five Scrum teams globally, overseeing over 100 staff to execute projects successfully.
  • Enhanced controls from quarterly to monthly via automation tools like SNOW and Splunk.
  • Produced risk metrics and board-level summaries to support strategic decision-making.
  • Reduced privileged user population by 25% and breadth of access by over 50%. Reduced unapproved user access by 90% with redesign to change approval processes.
  • Implemented automation solutions to improve operational processes, including scripting and enhancements to existing workflows.
  • Built consensus on the strategic scope of the program and structured the agile teams to run projects successfully using Agile methodology. Managed five scrum masters in globally diverse regions who oversaw more than 100 matrixed staff.
  • Laid guidelines for teams to capture stories and associated data which helps leadership and stakeholders get a clear view of direction in which department is heading and align the vision accordingly.
  • Designed, built, supported products & services used to control SOX-relevant identity and access management risks.
  • Guiding teams in control compliance, managing project assets, compensating controls, and evidence gathering. Guaranteed that the team can create, monitor, and interpret control metrics.
  • Proactively mitigated risks while monitoring control compliance against policies. Producing monthly metrics for risk committees including board-level summaries.
  • Working with multiple external auditors and regulators on IT General Controls (SOC and SOX) for over 600 business applications and more than 20,000 end users.
  • Enhanced controls from quarterly to monthly and wherever possible, weekly or daily. Added automation via SNOW workflow and Splunk alerting.
  • Involved in planning a multi-year program to resolve the identification, management, and oversight of end users interacting directly with servers and databases.
  • Assisted senior leadership in managing all aspects of operations.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Technical Lead

Infosys Ltd
01.2009 - 12.2019
  • Delivered Compliance projects ensuring adherence to 2013 mortgage regulations.
  • Acted as a Liaison between the Stakeholders & IT to understand new features and prioritize the product backlog.
  • Managed Product Backlog Prioritization and facilitated various Scrum ceremonies i.e. Daily Stand up, Weekly Backlog Grooming, Sprint Planning, Retrospective and Sprint Demo and successfully groomed and developed scrum teams.
  • Managed global Scrum teams to deliver user stories aligned with business objectives.
  • Improved enterprise-wide development practices by collaborating with Scrum Masters.
  • Maintained project scope, budget, and quality for large-scale mortgage applications.
  • Stakeholder management and project management.
  • Translated technical concepts and information into terms parties could easily comprehend.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Estimated work hours and tracked progress using Scrum methodology.

Education

Bachelor of Engineering -

Visvesvaraya Technology University

Master of Science - AI and Machine Learning

BITS Pilani
12.2022

Skills

  • Program Management
  • Waterfall
  • Strategic Planning
  • Jira
  • Confluence
  • ServiceNow
  • Data Analytics
  • Tableau
  • Power BI
  • Database Management
  • SQL
  • Oracle
  • Risk and Compliance
  • SOX
  • Cross-functional team leadership
  • Agile project management
  • Communication
  • Team Leadership
  • Presentation and facilitation
  • Project planning
  • Stakeholder management

Certification

  • Certified Scrum Product Owner (CSPO)
  • Certified Scrum Master (CSM)
  • Data Education @Cisco Generative AI Green Belt, 2025

Awards

  • Recipient of multiple connected recognitions at Cisco.
  • Driving the 'Lunch and Learn' series at Cisco to promote team coordination and knowledge sharing.
  • Received various rewards and certificates for deploying solutions in Bank of America.
  • Awarded Most Valuable Player for active association with Infosys Initiative 'SPARK', responsible for bridging the gap between education institutions and IT industry.
  • Highly active in community service activities.

Timeline

Senior Technical Program Manager

Cisco Systems Inc
01.2022 - Current

Associate Director

UBS
01.2019 - 12.2022

Technical Lead

Infosys Ltd
01.2009 - 12.2019

Bachelor of Engineering -

Visvesvaraya Technology University

Master of Science - AI and Machine Learning

BITS Pilani

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