RANJINI K

Experienced Exchange Administrator with background in managing, monitoring, and troubleshooting Microsoft Exchange servers. Possess strong technical skills including Active Directory, PowerShell scripting, and system backups to ensure optimal server performance. Known for maintaining high availability and meeting SLAs while demonstrating ability to solve complex problems effectively. In previous roles, brought significant improvements in stability and efficiency of exchange environments.

• MS-203: Microsoft 365 Messaging

Key Responsibilities:

· Installation, Configuration and Administration of Exchange server

· Troubleshooting exchange servers and Backup failures.

· Engaged on monthly CU, Patch, Critical updates.

· Managing Enterprise Clustered DAG environment.

· Migrating mailboxes and distribution groups.

· Add/remove permissions for shared mailboxes.

· Root cause analysis

· Research acute, complex technical problems within the environment and develop plans to resolve.

· Performing mailbox recovery using single item recovery, restoring the mailboxes from the backup EDB file using Dial Tone Recovery.

· Managing mailbox database/ Backups/ Repairs/Recovery.

· Moving users between different databases.

· Worked on issues related to system mailbox and arbitration mailbox and recreating if required.

· Worked on recovering the Exchange server / Disaster recovery.

· Creating and managing DAG environment. Troubleshooting on DAG issues.

· Knowledge on GAL, OAB, and Address lists.

Key responsibilities

• User management: Create, modify, and remove user accounts, mailboxes, and permissions in Exchange Online
• Configuration and Maintenance: Configure and maintain Exchange Online settings.
• Troubleshooting: resolve issues related to email delivery, mailbox access
• Collaboration: Work with IT teams to integrate Exchange Online with other services.
• User support: provide technical support to users regarding Exchange Online features and functionalities
• Documentation: Maintain up-to-date documentation of configurations, processes, and troubleshooting guides.

Technical Skillsets:

• Exchange Server Administration: Exchange 2010, Exchange 2013, Exchange 2016, Exchange 2019
• Microsoft tools: ADSI Edit, Active Directory User Management, and Server Attribute Management
• Additional skills: database management, troubleshooting, disaster recovery

• English, Kannada, Hindi, Telugu, Tamil

I hereby declare that the above-mentioned information is correct to the best of my knowledge, and I bear responsibility for its accuracy

Place:   Bangalore 

 Signature: Ranjini.K