Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Branch Manager
JN FREIGHT FORWARDERS PVT LTD
Mangalore & Bangalore
2018 - Current
Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Increased branch profitability by bringing new business and streamlining operational processes.
Providing sales leadership to ensure branch growth: through accountability, reward, and recognition to drive outstanding sales and service results
Identifying then addressing team training and development needs
Forecasted and managed annual operating budget for every location
Adherence to regulatory requirements
Providing excellent service to customers interpreting, analyzing and producing sales & financial data.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Logistics Manager
FREIGHT HOUSE INTERNATIONAL LLC
Dubai
01.2010 - 12.2017
Manage the receiving, shipping, handling, distribution, and storage of all product, and supplies that come in and out of warehouses
Inventory control and track all stock movements and updating on the Warehouse Management System
Formulated departmental budgeting proposal consisting of cost estimating and demand forecasting for Department management
Receiving shipping orders from clients and routing them to overseas agents to contact suppliers and book the shipments when cargo ready
Monitored shipments to ensure customer satisfaction
Maintained daily shipping activities and good relationships with partners, customers
Ensured that contractual deadlines and target are met
Responsible for providing outstanding customer service to a diverse customer
Logistics Support Specialist
PINNACLE MARINE SERVICE COMPANY
Mumbai
07.200 - 09.200
Filing EGM/IGM with Customs, and Custom Boarding endorsement
Liaising with Customs/ Port/ CONCOR for processing of documents for Import/Export containers
Documentation for Port / Custom Registration
Handling documentation work for CFS
Preparation of On-board list, Shut-out list, TDR & updating the location of container
Preparation of Bay plan
Preparation of E.I.R & estimation of damaged containers
Survey of empty containers at empty container yards, preparation of estimate for repairs, post repair survey, inspection of reefer container
Education
MBA - Specialization in HR and international business
Alagappa University
Chennai
04.2007 - 04.2010
BBA - Business Administration
Madras University
Chennai
04.2002 - 04.2005
Skills
Logistics
Supply Chain Management
Customer Service
Sales
Warehouse Management
Financial Planning
Coaching and mentoring
Personal Information
Father's Name: N. Ramdass
Date of Birth: 04/07/83
Nationality: Indian
Marital Status: Married
Software
SOFT LINK & WMS
Timeline
Logistics Manager
FREIGHT HOUSE INTERNATIONAL LLC
01.2010 - 12.2017
MBA - Specialization in HR and international business
Alagappa University
04.2007 - 04.2010
BBA - Business Administration
Madras University
04.2002 - 04.2005
Branch Manager
JN FREIGHT FORWARDERS PVT LTD
2018 - Current
Logistics Support Specialist
PINNACLE MARINE SERVICE COMPANY
07.200 - 09.200
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