Ranjith Mahadev
Salesforce Developer
Bengaluru
Summary
Salesforce Developer with 4.5 years of experience specializing in Salesforce CRM and applications. Offers a strong background in development, administration, and DevOps pipelines. Holds five Salesforce certifications with hands-on expertise in designing and building advanced Lightning Web Components (LWC). Proficient in creating dynamic, responsive, and scalable user interfaces across Sales Cloud, Service Cloud, and Field Service Lightning. Experienced in configuring Field Service Lightning and integrating Qualtrics to develop custom survey workflows. Highly collaborative and quality-driven professional dedicated to delivering user-centric solutions and fostering continuous innovation.
Overview
4
4
years of professional experience
5
5
Certificates
5
5
Languages
Work History
Salesforce Engineer
Core Flex Solutions
04.2021 - Current
- Company Overview: Software Development Company specializing in Salesforce solutions
- Collaborated effectively with senior developers to ensure project requirements and quality standards were met.
- Engaging proactively with clients to resolve production issues efficiently.
- Acted as the primary point of contact for all production issues, ensuring prompt and effective communication with clients.
- Resolved access-related issues, debugged code exceptions, and proactively monitored batch processes to maintain system stability and performance.
- Debugged and identified permanent solutions for critical production issues, effectively addressing pain points impacting the end-user experience.
- Proactively collaborated closely with the L2 support team, assisting in analyzing and resolving production issues.
- Implemented a metadata-driven framework to optimize existing code and enhance system efficiency.
- Migrated processes from Process Builder to Flows, and resolved critical exceptions, including Apex CPU timeouts and SOQL 101 query limit errors.
- Developed solutions for requirements that were fully compatible with the current organization setup, ensuring no impact on existing functionalities.
- Software Development Company specializing in Salesforce solutions
Salesforce Developer
Coreflex Solutions
- Assisted in data reconciliation between Salesforce and integrated third-party applications.
- Performed root cause analysis on data mismatches between Salesforce and SAP, and implemented corrective actions.
- Investigated and fixed data inconsistencies within Salesforce, ensuring system accuracy.
- Collaborated with team members to migrate the Survey application from GetFeedback to Qualtrics.
- Integrated survey responses and answers from Qualtrics into Salesforce.
- Developed end-to-end lead management in Salesforce for real estate, enabling seamless conversion of property inquiries into potential customers.
- Participated in architectural discussions to build the optimized solutions.
Senior Salesforce Developer
Coreflex Solutions
- Led multiple tracks for The Coca-Cola Company, overseeing Salesforce support, development, DevOps, and release management.
- Led a team of five developers, ensuring the timely delivery of all project milestones, without any issues.
- Developed and implemented new enhancement features using Apex, LWC, Queueable, Batchable, and Schedulable, along with managing various Salesforce administrative tools.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting, and prompt issue resolution.
- Implemented the LWC customization to read the file data and create the records based on the given files.
- Conducted the code review within the team to maintain coding standards and best practices.
Education
Bachelor Of Engineering - Information Science
East West Institute of Technology
Bengaluru08.2020
Skills
Copado, ChangeSet and Gearset
Accomplishments
- Employee of the Quarter, 03/2022, Recognized as Employee of the Quarter, showcasing dedication and performance excellence.
- CSAT, Consistently maintained a 5/5 CSAT score five times in a row for a leading bottler at CoreFlex.
Certification
Salesforce Administrator
Timeline
Salesforce Engineer
Core Flex Solutions
04.2021 - Current
Salesforce Developer
Coreflex Solutions
Senior Salesforce Developer
Coreflex Solutions
Bachelor Of Engineering - Information Science
East West Institute of Technology
Languages
Kannada
English
Hindi
Telugu
Tamil
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