Ranjith S
Coimbatore
Summary
A dynamic and results-driven retail leader with over nine years of diverse experience in driving business growth, enhancing customer satisfaction, and delivering operational excellence. Skilled in visual merchandising, customer engagement, and in-depth product knowledge, I consistently contribute to high-performance outcomes. Known for my adaptability in complex environments and a strong analytical mindset, I am confident in my ability to identify new market opportunities, lead high-performing teams, and make a valuable impact within your organization.
Overview
10
10
years of professional experience
Work History
Sales Advisor
Hennes & Mauritz
Coimbatore
12.2019 - Current
- Ensure in-store garment presentation aligns with the Commercial Handbook, offering customers an inspiring, informative, and convenient shopping experience.
- Always ensure consistent implementation of operational policies, procedures, and commerciality throughout the store.
- Maintain a high standard of styling and fashion-forward displays in both window and in-store presentations.
- Provide customers with valuable fashion and product insights to support confident and informed purchasing decisions.
- Assist in daily store operations, including opening and closing procedures.
- Consistently represent the brand with professionalism and positivity during all customer interactions.
Fashion Consultant
Calvin Klein
Coimbatore
09.2018 - 09.2019
- Providing tailored advice on individual pieces, whole outfits, colors, styles, and fabrics that will suit the client's preferences, style, body type, and price range, as well as the occasion they're dressing for.
- Updating your portfolio of looks and trends to reflect seasonal fashion changes and to develop new outfits and recommendations for clients.
- Generating and pursuing leads to grow your client base.
- Maintain a well-stocked, organized, and visually appealing sales floor.
Customer Relationship Officer
Tommy Hilfiger
Coimbatore
11.2015 - 09.2018
- Focus on individual clients, helping them dress for their body type, personality, and occasions.
- Control pilferage in store by keeping the store organized at all times and also conducting physical store counts regularly.
- Keep abreast of market trends to determine the need for improvements in the store.
- Growing the client database and generating leads and selling services to the clients.
- Listening to the client's needs and understanding their individual personality.
- Remaining up-to-date with current fashion trends and principles.
- Following up with clients via phone or email and answering requests and questions.
- Update and maintain a portfolio that reflects seasonal changes and trends
- Provide advice that will improve the clients’ overall sense of style
Education
Bachelor in Computer Application - Computer Science Principles, Software Development
Karpagam University
Coimbatore05-2012
Higher Secondary -
Stanes Anglo Indian Schoo
Ooty05-2012
Secondary School -
Defence Employees Matriculation School
Ooty05-2011
Skills
- Visual merchandising
- Customer service
- Sales strategy
- Retail operations
- Fashion styling
- Client relationship management
- Product knowledge
- Lead generation
- Trend analysis
- Sales training
- Sales experience
- Upselling products
- Interpersonal skills
- Time management
- Sales demonstration
- Problem solving
- Store organization
- Team collaboration
- Customer service experience
- Upselling strategies
- Coaching and mentoring
- Promotional sales
Languages
English
First Language
English
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Badaga
Proficient (C2)
C2
Timeline
Sales Advisor
Hennes & Mauritz
12.2019 - Current
Fashion Consultant
Calvin Klein
09.2018 - 09.2019
Customer Relationship Officer
Tommy Hilfiger
11.2015 - 09.2018
Bachelor in Computer Application - Computer Science Principles, Software Development
Karpagam University
Higher Secondary -
Stanes Anglo Indian Schoo
Secondary School -
Defence Employees Matriculation School
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