RKEM
Ranjith Selvam
Process Expert
Namakkal,TN
Summary
Educated and devoted client assistance proficient with broad involvement with Shipping industry. Superior Import Manager directs and manages import activities to maintain compliance with regulatory requirements. Oversees coordinations and builds up and keeps up with working associations with cargo forwarders and transporters to work with and smooth out measures. Exhibited information on cargo contracts with solid cross-utilitarian initiative abilities. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Process Expert
Maersk Global Service
Chennai, Tamilnadu
07.2016 - 08.2018
- Filled in as master resource for inside and outer inquiries and issues managing import tasks to drive steady correspondence.
- Entered delivering data into PC framework and assessed cargo and postal rates.
- Checked import and fare documentation to decide freight substance and characterized products into various duty or expense gatherings.
- Applied standard tables and information on law to compute obligation and levy installments of every shipment.
- Made reports of burden plans, freight neatness investigations and transportation measures.
- Exhorted clients on transportation alternatives, kinds of transporters or delivery courses.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents.
- Refreshed customers on freight and mail statuses with intently checking receipt and following cycles.
- Administered convenient and precise US Customs filings and related archives to work with correspondences stream.
- Followed shipments preparing through customs and different organizations and acquired clearances.
- Arranged and organized vehicle of products with delivery or cargo organizations.
Senior Consultant
Sutherland Global Service
Chennal, Tamilnadu
09.2012 - 06.2016
- Given essential client care to inward and outside clients.
- Reacted to client demands for items, administrations and product information.
- Settled client care issues utilizing organization cycles and strategies and gave updates to clients.
- Kept up with consumer loyalty with ground breaking methodologies zeroed in on tending to client needs and settling concerns.
- Elevated to group captain of client assistance for showing exceptional energy and resisting the urge to panic in incredibly attempting circumstances.
- Checked and overseen staff execution to accomplish target measurements both separately and group unit.
- Moved forward to help client care chief with grumblings and issues during seasons of office short staffing.
- Worked together with senior administration and business line the board to distinguish and focus on new ideas for advancement and dispatch.
- Incorporated and appropriated week after week input to Co-group pioneers and directors to further develop administration time and quality while expanding usefulness.
Education
Bachelor of Engineering Technology - Computer Science And Engineering
Gnanamani College of Technology
Namakkal 06.2008 - 06.2012
Higher Secondary - Computer Science
Paundamangalam Vivekananda Higher Secondary School
Namakkal 06.2006 - 03.2008
Secondary School Leaving Certificate - Matriculation
Selvam Matriculation Higher Secondary School
Namakkal 06.2005 - 06.2006
Skills
Multitasking abilities
Software
Global Compact Support System
CSC
Timeline
Process Expert
Maersk Global Service
07.2016 - 08.2018
Senior Consultant
Sutherland Global Service
09.2012 - 06.2016
Bachelor of Engineering Technology - Computer Science And Engineering
Gnanamani College of Technology
06.2008 - 06.2012
Higher Secondary - Computer Science
Paundamangalam Vivekananda Higher Secondary School
06.2006 - 03.2008
Secondary School Leaving Certificate - Matriculation
Selvam Matriculation Higher Secondary School
06.2005 - 06.2006
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