Ranjith Thilagar
Chennai
Summary
Seasoned resource in Microsoft Dynamics 365 CRM for both functional and technical aspects for the past 3.4 years, honed at Accenture Solutions Private Ltd. Strong expertise in both functional and technical aspects, including requirement gathering, business process mapping, system configuration using Power Platform, C#, and plugins. Excels in client engagement and requirements gathering, showcasing exceptional communication and project management abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
World Vision Australia
11.2021 - 10.2022
- Worked as functional tester in World Vision Australia
- Had call with clients, gathered the requirements
- Documented the requirements from Azure DevOps
- Engaged in development for client demo
- Connected with development team for developing requirements
- Have worked in different modules of CRM like sales, Finance and Enterprise
- Managing solutions and customizations
Associate
NYC Rockefeller
11.2022 - 10.2023
- Done API Testing, Integration Testing and Data Migration Testing as the part of the new Project
- Have worked in different modules of CRM like sales, Finance and Enterprise
- Specialized in creating and executing test case for Payment based flows for every applications
Analyst
UNHCR
12.2023 - Current
- Worked as Developer Support Engineer for Cash Assist and E-Submission portal as a L2 resource
- Connected with callers/Business Leads and gathered the appropriate requirements
- Worked as a multipurpose resource and created problem tickets and provided assistance with L3 resources
- Done smoke Testing with Automation as the part of the new Project
- Have worked in different modules of CRM like sales, Finance and Enterprise
- Managing solutions and customizations and used Microsoft Dynamics CRM out box features BPF, Business Rule, Workflows, Processes, Dashboards
- Worked in creating test case in Azure DevOps for newly raised problem fix
- Specialized in creating and executing test case for Cash Plan creation based flows for every applications
Education
SSLC -
K.C. Sankaralinga Nadar Higher Secondary School
Chennai, Tamil Nadu08.2015
HSC -
K.C. Sankaralinga Nadar Higher Secondary School
Chennai, Tamil Nadu07.2017
Computer Science -
Panimalar Engineering College
09.2021
Skills
- Micorosoft Dynamics 365 CRM Functional
- Micorosoft Dynamics 365 CRM Technical
- Power Platform Applications
- Java
- Python
- ASP NET
- SQL
- Azure Devops
Certification
- PL-900: Microsoft Power Platform Fundamentals
- MB-210: Microsoft Sales Functional Consultant
- SC 900: Security, Compliance, and Identity Fundamentals
Timeline
Analyst
UNHCR
12.2023 - Current
Associate
NYC Rockefeller
11.2022 - 10.2023
Associate
World Vision Australia
11.2021 - 10.2022
SSLC -
K.C. Sankaralinga Nadar Higher Secondary School
HSC -
K.C. Sankaralinga Nadar Higher Secondary School
Computer Science -
Panimalar Engineering College
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