RANJITHA P R
Trust And Safety New Associate
Bangalore
Summary
Proactive Trust and Safety Associate with over 4 years of experience managing online safety protocols and ensuring secure digital environments. Expertise in identifying and mitigating risks, enforcing policies, and addressing user concerns to foster a safe online community. Committed to leveraging skills in risk management and data analysis to support a dedicated team focused on safeguarding user integrity and enhancing overall trust. Passionate about creating safer digital experiences through strategic problem-solving and effective communication.
Overview
5
5
Languages
2
2
Certifications
4
4
years of professional experience
Work History
Trust and Safety Associate
Accenture
06.2022 - Current
- Review, classify, and remove highly sensitive content.
- Investigate, resolve, and communicate complex content issues to the broader Trust and Safety team, within established turnaround times and quality standards.
- Monitored and adapted to evolving client policies and guidelines to ensure compliance and effectiveness.
- Collaborated with cross-functional teams to develop and implement safety policies, ensuring compliance.
- Facilitated discussions on socially sensitive topics to enhance community safety and awareness.
- Advocated for user community needs and participated in initiatives to enhance quality and operational efficiency.
- Stay informed about, and adapt to, evolving client policies and guidelines.
- Organize, categorize, and publish content and information using designated tools and channels.
- Maintain comprehensive documentation of content review processes and decisions to ensure transparency and consistency.
- Generate and maintain accurate logs of content review activities to provide a clear and consistent record for compliance and quality assurance.
- Provide floor support for the team within the current organization.
Education
Bachelor of Computer Applications - Computer Applications
Mahatma Gandhi Memorial College
Kushalnagar, India 04.2001 -
Higher Secondary - Commerce in Computer Science
Vivekananda PU College
Kushalnagar, India01-2018
Matriculation -
Good Shepherd Convent School
Ammathi01-2016
Skills
Content moderation
Sensitive content review
Policy compliance
Safety audits
Risk assessment
Content categorization
Quality assurance
Data analysis
Policy adaptation
Problem-solving
Time management
Attention to detail
Excellent communication
Soft Skills
- Problem Solving
- Decision Making
- Strategic Thinking
- Conflict resolution
- Time management
- Attention to Detail
- Effective Communication
- Flexibility
- Resilience
- Teamwork
- Leadership
- Adaptability
- Analytical skills
- Critical thinking
Certification
Postgraduate Program in Data Science with Specialization in AI & ML
Timeline
Postgraduate Program in Data Science with Specialization in AI & ML
09-2026
Integrated Program in Generative AI (Data & Tech)
09-2026
Trust and Safety Associate
Accenture
06.2022 - Current
Bachelor of Computer Applications - Computer Applications
Mahatma Gandhi Memorial College
04.2001 -
Higher Secondary - Commerce in Computer Science
Vivekananda PU College
Matriculation -
Good Shepherd Convent School