Ranjitham R
Chennai
Summary
As a Billing and Insurance Administrator, I manage patient admissions, billing processes, and insurance claims for both outpatient and inpatient services in the hospital. My role ensures accurate billing, efficient claims processing, and provides clear communication and support to patients regarding their financial and insurance matters. I maintain detailed financial records, reconcile payments, and ensure compliance with healthcare regulations, contributing to the hospital's smooth financial and administrative operations.
Overview
6
6
years of professional experience
Work History
Billing and Insurance Administrator
ST.Isabel’s Hospital
Chennai
06.2021 - Current
- Oversee and manage the patient admission process, ensuring all necessary documentation is accurately completed.
- Coordinate with medical staff to facilitate smooth patient intake and discharge procedures.
- Prepare and submit accurate billing statements for OP and IP services, ensuring all charges are correctly captured and coded.
- Verify and update patient billing information and insurance details to prevent billing errors.
- Work with the accounting department to ensure timely billing and payment processing.
- Address patient inquiries and resolve billing issues in a professional and compassionate manner.
- Assist patients with setting up payment plans and processing payments, ensuring a positive patient experience.
- Reconcile billing records with payments received from patients and insurance companies, ensuring accurate financial reporting.
- Maintain detailed and up-to-date financial records and documentation.
Receptionist and HR Coordinator
ASA & Associates LLP Chartered Accountants
Chennai
07.2018 - 11.2018
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
B.Com - Information System Management
Basheer Ahmed Sayeed College For Women
Chennai, TN06-2020
MBA - Human Resources Management
University of Madras
Chennai, TNSkills
- Patient Admission and Documentation
- Claims Processing
- Policy administration
- Insurance knowledge
- Financial Management
- Software Proficiency
- Communication
- Team Collaboration
- Sales Support
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Billing and Insurance Administrator
ST.Isabel’s Hospital
06.2021 - Current
Receptionist and HR Coordinator
ASA & Associates LLP Chartered Accountants
07.2018 - 11.2018
B.Com - Information System Management
Basheer Ahmed Sayeed College For Women
MBA - Human Resources Management
University of Madras
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