Ranjith N k
Bengaluru
Summary
Dynamic IT leader with extensive experience at Reach, driving strategic IT operations and compliance across multi-location environments. Expert in endpoint security and IT infrastructure management, I excel in vendor coordination and achieving SLA-based results. Proven ability to align IT strategy with business goals while ensuring security and operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead – Information Technology
Reach (Datami Mobile Solutions Pvt. Ltd.)
Bengaluru
08.2024 - 07.2025
- Provided strategic leadership for IT systems, infrastructure, and operations across multi-location environments (Windows & macOS).
- Oversaw IT compliance (ISO, PCI DSS, SOC 2 Type II), ensuring security, audit readiness, and policy adherence.
- Managed endpoints using Microsoft Intune and 42Gears SureMDM.
- Administered Entra AD and Microsoft 365 services.
- Led networking & security operations including Sophos Firewall, Aruba APs, DHCP, DNS.
- Coordinated with vendors and service providers to drive SLA-based results.
Tech Lead – IT Operations
Nurture Agtech Pvt. Ltd. (UPL Ltd.)
Bengaluru
12.2021 - 08.2024
- Directed IT operations for a rapidly growing agri-tech organization, supporting Windows and macOS environments.
- Administered Okta SSO and Google Workspace.
- Managed endpoints via 42Gears SureMDM; implemented Trend Micro EDR.
- Handled networking and security operations using FortiGate Firewall, VPN, DHCP, and DNS.
- Ensured ISO, PCI DSS, and SOC 2 Type II compliance.
Lead Engineer / Senior System Engineer / System Engineer
RedBus.in (GoMMT)
Bengaluru
12.2011 - 12.2021
- IT support for Windows environments; endpoint & application support; network troubleshooting; vendor coordination; compliance support.
System Administrator
VOM Exports - (Adithya Communication)
Bengaluru
01.2010 - 12.2011
- Managed IT infrastructure & network; Windows servers & clients; application deployments & backup; end-user support.
Desktop Support Engineer
HCL Infosystems
Bengaluru
06.2008 - 12.2009
- Provided end-user support; network setup (DHCP/WAN/LAN); firewall management; IT deployments & documentation.
- Documentation & SOPs
- PCI SOC 2
- Identity Management
- Vulnerability Remediation
- IT Project Management
- Vendor Management
- Budgeting & Cost Optimization
- IT Strategy Alignment
- ServiceNow
- Jira Service Desk
- OTRS
- Supported migrations and resolved L1/L2 incidents with 90% SLA adherence.
Education
Diploma - Hardware and Networking
Bits & Bytes Institute of Technology
Kannur, Kerala06.2008
Higher Secondary - +1 and +2
Sree Sagar College
Vadakara, Kerala04.2007
Secondary Education -
NAMHSS
Kannur, Kerala04.2005
Skills
- IT Infrastructure Management
- Service Desk Operations
- Endpoint Security
- MDM
- EDR/DLP & Proxy
- Networking
- ITIL
- Incident/Problem/Change Management
- Service Desk Management
- Remote & Multi-site Support
- Security Compliance
Certification
- Hardware+, 2008
- MCP, 2008
- MCSA, 2008
- MCSE, 2008
- AWS Assessment, 2025
Timeline
Lead – Information Technology
Reach (Datami Mobile Solutions Pvt. Ltd.)
08.2024 - 07.2025
Tech Lead – IT Operations
Nurture Agtech Pvt. Ltd. (UPL Ltd.)
12.2021 - 08.2024
Lead Engineer / Senior System Engineer / System Engineer
RedBus.in (GoMMT)
12.2011 - 12.2021
System Administrator
VOM Exports - (Adithya Communication)
01.2010 - 12.2011
Desktop Support Engineer
HCL Infosystems
06.2008 - 12.2009
Diploma - Hardware and Networking
Bits & Bytes Institute of Technology
Higher Secondary - +1 and +2
Sree Sagar College
Secondary Education -
NAMHSS