Ranjith Mohan M

Financial Data Analysis & Reporting

• Developed interactive Power BI dashboards tracking revenue trends, customer behavior, and operational KPIs, reducing manual reporting time by 25%.
• Automated monthly financial reports using Excel (VLOOKUP, PivotTables) and Microsoft Azure, improving data accuracy by 20%.
• Collaborated with finance teams to standardize KPIs for business performance tracking across departments.

Process Optimization

• Streamlined data workflows by integrating Azure-based automation tools, cutting processing time by 30%.
• Documented 20+ test cases for financial software UAT, ensuring compliance with reporting standards.

• Built SQL data pipelines to automate extraction from multiple sources, enabling fresher insights for weekly business reviews.
• Created Tableau dashboards visualizing sales performance, aiding leadership in identifying 15% growth opportunities.

• Analyzed client retention data, leading to a 15% increase in repeat business through targeted engagement strategies.
• Prepared executive PowerPoint decks for stakeholder presentations on market trends.

• Delivered exceptional service, resolving 95%+ of customer queries on the first interaction.
• Upsold Jio products effectively, increasing customer lifetime value.
• Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.