Ranjitkumar Salian

• Handling Enterprise and CFO- Treasury Teams from Offshore
• Created Organization (Org) Chart for the entire area to drive control through Reporting and Communication Protocols for the following areas: CFO - Treasury and Enterprise
• Created Stakeholder-wise Team Views in the Org Chart and also Agile Team-wise views in the Org Chart from an Onshore, Nearshore and Offshore perspective
• Helped the Teams to come up with a proper Template for the Monthly Deep Dive review in terms of the Highlights, Innovations and Work Progress in Jira.
• Conducted Governance Meetings.
• Resourcing

• Work as Portfolio/Program Manager managing 75+ team members participating in incremental development and testing (Agile Methodology) inclusive of Onsite and Offshore teams
• Partner with the Project Managers to provide high level estimation based on team velocity
• Resource Management, Portfolio Management, Program Management, Test Data Management, AMS/Production Project Management, CR Management, Invoicing, Management Reporting, Automation Tracking, Process Management, Competency/Knowledge Management, SLA and SLO Management, Resourcing and People, Performance/Effort Management and Tracking, CRP Tracking
• Delivery Management (Functional/System, Regression, Automation Testing, Agile)
• Managing the SLA Metrics – like DRE, DAR, Milestones and Automation SLAs for Selenium, mSTAX, QE, RIT, RFT, UFT (QTP) and also Web API automation.

• Work as Portfolio/Program & UAT Manager leading 25 team members participating in incremental development and testing (Agile Methodology) inclusive of Onsite, Near-shore (Mexico) and Offshore teams
• Gather and analyze high level requirements and ensuring a smooth execution of QA & UAT
• Partner with the Project Managers to provide high level estimation based on team velocity
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Tested for more than 75 integrations.
• Prepare QA & UAT Strategy & Plan based on the defined quality benchmarks
• Create detailed design for management and execution of various test cycles
• Create and execute User acceptance tests and compare with test results with production results
• Identify test efficiencies prior to and / or during project execution to achieve the desired project outcomes
• Co-ordinate with various stake holders to remove blockages and single point of failure and ensure smooth execution of the project
• Ensure change management procedures are adopted and adhered to
• Partner with business team in review of test artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Participate in high level software solution & design
• Customer Relationship Management for the fulfillment of QA resources per the program and individual project plan requirement during various phases in the Program life cycle
• Responsible for the development, validation and implementation of Functional and Automation Testing Estimation, Metrics and Static Testing model as per the TCoE Transformation plan for a QA team of over 160+resources inclusive of Onsite, Near Shore (Mexico) and Offshore (Trivandrum) Team

• Worked as a Portfolio/Program, QA, UAT Manager and AMS Ticket, CR Management leading 30 team members participating in incremental development and testing (Agile Methodology)
• Act as a “Go-To” person on technical as well as business aspects for seniors, peers and all stake holders
• Responsible for testing and validating quoting tool configurations in the QA & UAT Environment
• Create configurations based on the Scripts and compare and analyze the configurations
• Responsible for comparing results of UA Test Environment with Production Environment
• Managed team responsible for AMS/Incident Management for Apple Website and Applications for iPhone, iPad and iTunes.
• Log defects/bugs based of the comparison results above and help in triaging them
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Ensure that the systems are able to reconcile the accounts for the transaction for SAP Systems of Apple and external activation systems
• Worked with the Product Management, Sales Operations and Configuration development teams to review progress and deliver quality deliverables
• Successfully implemented the project in 26 different locales (for APAC and EMEA geos) for Online and Retail Carriers/Interface Types including the US region enhancements
• Tested for more than 125 integrations.
• Prepare Test Strategy & Plan based on the defined quality benchmarks
• Implemented framework for automation testing using Selenium RC with Junit4, Xpath, Ant, Subversion and Jenkins; automated release acceptance and regression sets of test cases
• Create and execute Load and User Acceptance tests
• Work collaboratively and proactively with QA & UAT Teams, Development SCRUM teams and others to design effective automation solutions, troubleshoot issues and resolve bugs
• Gather and analyze high level requirements and ensuring a smooth execution of the QA & UAT
• Analyze software defects, conduct weekly bug triage meetings with development and product management

• Leading and managed 50+ QA engineers participating in Enterprise AGILE covering onsite and offshore teams
• Prepare Test Plan & Strategy based on the defined qualify benchmarks
• Responsible for comparing results of UA Test Environment with Production Environment
• Log defects/bugs based of the comparison results above and help in triaging them
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Define and execute User acceptance tests
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• More than 100+ integrations were tested.
• Work collaboratively and proactively with QA & UAT Teams, QA Teams, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs
• Implement, monitor and course correct during the execution of the test plan, based on defined priorities, resourcing and identified milestones
• Facilitate communication within the team, mentor the team, coach the team to drive a successful outcome of the project and acceptance of the product by the customer
• Perform Risk Analysis and apply various risk mitigation strategies using a broad range of tools and techniques
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Helped in building TCOE working with the client Quality organization
• Gather and analyze high level requirements and ensuring a smooth execution of the QA & UAT
• Analyze software defects, conduct weekly bug triage meetings with development and product management
• Provide concise and accurate project status and updates to executive level senior management
• Plan, develop, and implement the research of new or improved testing methods, processes, tools, and systems

• Worked as a QA Manager, E2E & UAT Lead and lead a team of 20+ QA & UAT engineers participating in User Acceptance Testing, functional, integration and regression testing, trained new testers while on-boarding on testing and TCOE process
• Responsible for testing and validating quoting tool configurations in the QA & UAT Environment, Responsible for comparing results of UA Test Environment with Production Environment
• Managed team responsible for AMS/Incident Management for JCPenney Website.
• Helped in building TCOE working with the client Quality organization
• Log defects/bugs based of the comparison results above and help in triaging them
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• More than 250+ integrations were tested.
• Monitor and course correct during the execution of the test plan, based on defined priorities, resourcing and identified milestones
• Gather and analyze high level requirements and ensuring a smooth execution of the QA & UAT
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• Ensure team members have access to environments & tools needed for their respective roles
• Participate in high level software solution & design and provided feedback whenever necessary
• Create detailed design and build and unit test programs
• Define and execute functional, integration, regression and user acceptance test
• Perform Risk Analysis and apply various risk mitigation strategies using a broad range of tools and techniques
• Co-ordinate with various stake holders to remove blockages and single point of failure and ensure smooth execution of the project
• Analyze software defects, conduct weekly bug triage meetings with development and product management
• Resolve day-to-day QA & UAT issues/risks impacting project goals and escalate to SNR Test Lead as appropriate

· Manage a QA & UAT and QA team of total 13 resources

· Responsible for identifying and maintaining a clear and measurable QA & UAT and QA program for SQM and SPOT projects. Managed project requirements, requirements traceability using Quality Center. Coordination with multiple projects, partners and customers to understand requirements, application of agile methodologies and approach to QA & UAT, System, integration, automation and E2E testing

· Interacted closely with the development and business leads to provide testing estimates and maintain the project plan for QA & UAT and QA milestones and deliverables. Responsible for reviewing Functional specs, wireframe review, user documentation and use cases, identifying tools and methodologies for manual and Automation testing

· Involved in definition, development and maintenance of the Lab infrastructure design and build documentation during all phases of the software testing life cycle

· Responsible for test lab management and ensuring lab availability throughout the test life cycles, Defined the lab recovery plan and facilitated quick lab recovery via integrated work order systems in case of outages in the lab due to network or power failure

· Facilitated security scans for lab environment to comply with security standards. Facilitated test lab upgrade and maintenance, e.g. for server upgrades from Solaris 8.0 to 9.0 and for Oracle 9i to 10g.

· Responsible for planning and directing QA & UAT and Quality Assurance and Software change control policies

· Facilitate Provision of consistent and uninterrupted testing service to the organization and minimized risk of systems down time

· Analyze business requirements, Root Cause Analysis

Develop & execute Functional, integration, regression, load testing and UAT test cases

· Prepared Test cases according to the functional requirements, Used Test Director for documenting the test cases and defect reporting, Performed Functional Testing and automated regression testing of the application using QTP. Identified the defects, developed and maintained defect tracking report using Test Director and MS Excel, Involved in Integration Testing, and Data Testing including boundary testing, Created Test plans, Test Cases, Test Scenarios in Test Management Database

· Interacted with business managers, ETL Developers and Technical development teams to analyze and document user requirements, Tested Informatica Mappings and worked with Staging area to validate the data with SQL queries, Worked with legacy and current data sources and ETL Transformations, extensively used SQL Queries to perform Data integrity Testing, report validation, reviewed and tested Informatica ETL code, Develop & execute QA & UAT, Functional, integration, regression and load testing test cases, Worked closely with Users in User Acceptance Testing, Ensure CMM level 5 processes are adhered to & Analyze business requirements

· Ensure CMM level 5 processes are adhered to

· Lead the QA team of 3-5 members on technical and functional aspects

· Analyze business requirements, Claims processing

· Develop & execute Functional, integration, regression, load testing and UAT test cases

· Studying and Analyzing Business requirements, Estimation, Scheduling, Creation of Test Plan and Strategy,

· Requirements Traceability Matrix, Gap Analysis, Root Cause Analysis (RCA), Release Management,

· Requirements Gathering, Documentation & Analysis, Change Management (Impact Analysis)

· Version Control & Tracking, Defect Tracking and Resolution, Communication with the team and hierarchy,

Tracking deliverables and Status Reporting to the stakeholders.

On CPS & DELL Team: (Website Support & Maintenance projects)

Handling Cross Platform Solutions + AMS Maintenance and Support/Incident Management for the Agilent.Com website based on the above platforms.

Roles and contributions:

• Verified business requirements and did functional testing on the incident tickets received. Consistently met SLA and have never missed an SLA since I have been on the team, also worked on Level 3 incidents and helped the Level 3 CIA Team and the Level 3 OWL Metrics Team in saving the SLA for their teams too by resolving incidents in their queue being in the CPS team.
• CIA L3 migration: Took ownership of tasks and also delegated tasks to respective team members in order to complete the requests on time and further also reviewed the work done by team members in order to deliver quality service/resolution to the client overall. Also, have put in extra working hours in the teams benefit whenever required and also when it came to resolution of high priority or critical incidents. Helped other team members to resolve the same.
• Giving maintenance support to the customers of DELL Computers with respect to software issues. ***Have the distinction of being the first ever technician having 100% FTR & CSAT in the same week across all their branches in India and US. (FTR – First Time Resolve, CSAT – Customer Satisfaction) ***Also have the distinction of being the first ever support technician to resolve the maximum number of tickets in a month with FTR and CSAT above 90%.
• Requirements Traceability Matrix Specialist for the project.

Highlights: Got an ‘A’ rating on both projects for consistent performance.

For GRCT and DESC Teams:

• Define and execute functional, integration, regression, load and user acceptance test
• Partner with Business Team in review of Test Artifacts, driving deliverables to business and ensuring business involvement in QA & UAT process
• More than 50+ integrations were tested.
• Work collaboratively and proactively with QA Team, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs
• Participate in CMM reviews, CMM Level 5 representation for QA
• Analyze business requirements
• Sarbanes-Oxley (SOX) Compliance testing done for US client
• Section 508 standards compliance testing done
• QA Testing (Automation in QTP), Smoke, System, Integration and Regression Testing, Defect Logging, Tracking & Resolution, Support Onsite Team in Integration and User Acceptance Testing, Responsible for tracking deliverables throughout the Software Testing Life Cycle, Responsible as a pilot lead for usage of Requirements Traceability Matrix
• State and Federal Regulations compliance was checked for with respect to the business requirements, business rules and validations on this project
• Accessibility Testing done with respect to Section 508 compliance

Project(s): Hospital Management Systems

Responsibilities:

• Implemented and performed unit and functional testing on Hospital Management Systems Project for various hospitals. Unit and functional testing of OPD and IPD products of Novella HMS product and providing feedback to the programmers during the development process.
• Key Responsibilities: Implemented and tested Hospital Management Systems at various hospitals.

• Implemented and tested various modules like OPD, IPD, Blood Bank and Diet at client’s place - Balabhai Nanavati Hospital, Holy Family Heart Institute, Karuna Hospital, Holy Spirit Hospital, Elizabeth Hospital

Project(s):

1. Distribution Management System (DMS)

2. Internal Trade Tracking System (ITTS)

• Responsibilities: Implementing and doing User Acceptance and Functional testing of the Distribution Management Systems and Indirect Trade Tracking Systems of Colgate-Palmolive (India) Ltd. at the various Stockist sites and training the stockists and operators on the working of the system and supporting the various stockist sites. Have implemented the systems and supported the Stockist sites of Colgate-Palmolive (India) Ltd. in many regions in India

Project(s): Novella Hospital Management Systems

• Responsibilities: Unit, Smoke, Ad-hoc (Monkey Testing), System and Regression testing of various modules of HMS and providing feedback to the programmers during and after the development process.