Ranjiv Singh
Transportatin, Logistics, Supply Chain, Import And Export
Jammu City
Summary
Results-driven Hub Manager with extensive experience overseeing daily operations, team supervision, and strategic planning. Proven expertise in communication, problem-solving, and leadership, emphasizing efficiency and productivity to drive organizational success. Known for fostering positive team dynamics and ensuring seamless workflows while committed to enhancing performance through effective resource allocation and operational excellence. Experienced Store Manager with 7 years in optimizing store operations and coaching employees, dedicated to increasing efficiency and reducing costs through innovative procedures and stringent controls.
Overview
9
9
years of professional experience
Work History
Store Manager
Blinkit Commerece Pvt Ltd
JAMMU
07.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Team Leader
Instakart Private Limited
JAMMU
08.2024 - 07.2025
- Supervise daily last-mile delivery operations, ensuring timely order fulfillment and route optimization.
- Lead and motivate delivery associates to achieve performance targets, maintain service quality, and ensure compliance with SOPs.
- Handle escalations, resolve delivery challenges, and coordinate with warehouse teams to minimize delays.
- Track key delivery metrics, analyze data for process improvements, and implement strategies to enhance efficiency.
- Managed and motivated employees to be productive and engaged in work.
Hub Manager
One World Logistics Pvt. Ltd. (Flipkart)
Udhampur
04.2017 - 07.2024
- Led regular team meetings to communicate updates on policies, procedures, and performance expectations.
- Monitored service quality and implemented improvements to enhance the customer experience.
- Maintained optimal inventory levels through accurate demand forecasting and timely procurement.
- Coordinated logistics and transportation to meet delivery deadlines and customer requirements efficiently.
- Generated and analyzed monthly performance reports, including customer satisfaction, delivery speed, and order accuracy.
- Oversaw hub operations and staff management, including recruitment, training, scheduling, and performance evaluation.
- Drove revenue growth by implementing strategic initiatives, expanding product lines, and exploring new business opportunities.
- Streamlined hub operations by implementing efficient processes and procedures.
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Implemented new inventory management system to maintain optimal stock levels and minimize waste.
- Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
- Developed strong relationships with vendors, ensuring timely deliveries and quality products.
- Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
- Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
- Leveraged technology tools such as digital platforms or software systems to streamline workflows while maintaining high-quality output results.
- Negotiated contracts with external partners to secure favorable terms that supported overall business objectives.
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
- Coordinated cross-functional teams for seamless execution of projects and initiatives.
- Optimized resource allocation for improved productivity and cost reduction.
Education
MBA - Finance
University of Jammu
JAMMU04.2017
Skills
Employee training
Store merchandising
Team development
Retail inventory management
Team building
Store operations
Shift scheduling
Operations management
Staff management
Problem-solving
Friendly and positive
Loss prevention
Cash management
Store displays
POS systems
Inventory management
Team leadership
Store opening and closing
Team motivation
Customer service
Risk management
Customer relations
Inventory control
Leadership development
Personnel development
Report generation
Operations
Supply ordering
Multitasking and organization
Staff supervision
Hourly shift management
Partnership building
Promotional planning
Sales analysis
Work Planning and Prioritization
Goals and performance
Project management
Revenue generation
Flexible schedule
Sales expertise
Opening and closing procedures
Sales strategies
Payroll management
Team leadership and coaching
Customer service management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Blinkit Commerece Pvt Ltd
07.2025 - Current
Team Leader
Instakart Private Limited
08.2024 - 07.2025
Hub Manager
One World Logistics Pvt. Ltd. (Flipkart)
04.2017 - 07.2024
MBA - Finance
University of Jammu