RANJNA KUMARI
Retail Sales Assaciate
Muzaffarpur,BR
Summary
Dynamic Store Manager with proven success at IBL GROUP, enhancing customer satisfaction through effective team leadership and comprehensive staff training. Expert in retail inventory management and cash control, I implemented cost-saving measures that significantly boosted store profitability while fostering a motivated and high-performing team.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
4
4
years of professional experience
Work History
STORE MANAGER
IBL GROUP
02.2022 - 01.2026
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Master of Arts -
B.R.A.B.U BIHAR UNIVERSITY MUZAFFARPUR
MUZAFFARPUR, BIHAR 04.2001 -
Bachelor of Arts -
R.B.B.M COLLEGE MUZAFFARPUR
MUZAFFARPUR, BIHAR 04.2001 -
Associate of Arts -
M.D.D.M COLLEGE MUZAFFARPUR
MUZAFFARPUR, BIHAR 04.2001 -
High School Diploma -
TIRHUT ACADEMY MUZAFFARPUR
MUZAFFARPUR, BIHAR 04.2001 -
Skills
Retail inventory management
Team building
Operations management
Problem-solving
Staff management
Cash management
Inventory management
Team leadership
Team motivation
Customer service
Risk management
Customer relations
Timeline
STORE MANAGER
IBL GROUP
02.2022 - 01.2026
Master of Arts -
B.R.A.B.U BIHAR UNIVERSITY MUZAFFARPUR
04.2001 -
Bachelor of Arts -
R.B.B.M COLLEGE MUZAFFARPUR
04.2001 -
Associate of Arts -
M.D.D.M COLLEGE MUZAFFARPUR
04.2001 -
High School Diploma -
TIRHUT ACADEMY MUZAFFARPUR
04.2001 -