Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Ranju George

Ranju George

New Delhi

Summary

Senior district manager with 16 + years of managerial experience and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. I have worked with brands like Shopper stop , , Esprit , Forever New , Kazo , Bata & have a winning attitude to achieve 100% goals of the organization

Overview

18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Senior District Manager

Bata ( Czechoslovakian Brand )
4 2023 - Current
  • Responsible for 20 Exclusive Showrooms (EBO) generating a business of 20 crore
  • North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc.
  • Working on Sales Strategy, Target Planning & Allocations, KPIS Drive, Space Planning, Stock Cover, Sales Through, Conversion, ABV, EOSS Offers & Scheme’s, Inventory Planning & Minimum SKU Level, Sales Through, Competitor analysis, Business Scope etc.
  • Reporting to Regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions.
  • Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
  • Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
  • Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
  • Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
  • Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
  • Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
  • Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
  • Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.

Cluster Manager

Kazo fashion
1 2023 - 4 2023
  • Responsible for 20 Exclusive Showrooms (EBO) generating a business of 20 crore
  • Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions
  • North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc..
  • Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
  • Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions
  • Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
  • Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
  • Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
  • Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.
  • Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
  • Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
  • Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
  • Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.


Senior Manager

Forever new ( Australian Brand )
1 2011 - 1 2023
  • Responsible for 6 Exclusive Showrooms (EBO) and 2 concession generating business of 30 crore
  • North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc.
  • Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions.
  • Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
  • Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
  • Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
  • Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
  • Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
  • Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
  • Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
  • Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.
  • Managing business of 20 crore contributing 20% of over all region.
  • Explaining franchise model ( Investment , EBO, MBO, COCO , FOCO , FOFO, fixed expenses , variable expenses , R.O.I , profit share etc.) to the prospective franchise partner as per company policy .
  • Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.



Assistant Store Manager

Esprit ( German Brand )
10.2006 - 01.2011
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Ensuring optimal stock levels are achieved in the store including the bestseller availability, sell thru and replenishments.

Senior fashion consultant

Shopper stop
1 2005 - 10.2006
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Researched current fashion trends and competitor activity
  • Collaborated with other stylists to discuss exciting new trends that could be utilized in development of showroom displays.
  • Handled payment transactions using Shoppers to maintain accuracy and payment processes.

Education

MBA - RETAIL MANAGEMENT

AMITY UNIVERSITY
New Delhi
10.2013 - 11.2016

BA -

ARSD COLLEGE
New Delhi
07.2001 - 07.2004

Skills

    Team Management

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Accomplishments

  • Helped the company increase sale by 25% YOY . This was achieved via targeted social media marketing campaign and focus on customer experience
  • Transformer of the month July - Aug -20
  • Received Best performing store - Ncr Pacific Delhi -july -Dec-19

Software

Proficient in all Microsoft application

Timeline

MBA - RETAIL MANAGEMENT

AMITY UNIVERSITY
10.2013 - 11.2016

Assistant Store Manager

Esprit ( German Brand )
10.2006 - 01.2011

BA -

ARSD COLLEGE
07.2001 - 07.2004

Senior District Manager

Bata ( Czechoslovakian Brand )
4 2023 - Current

Cluster Manager

Kazo fashion
1 2023 - 4 2023

Senior Manager

Forever new ( Australian Brand )
1 2011 - 1 2023

Senior fashion consultant

Shopper stop
1 2005 - 10.2006
Ranju George