Senior district manager with 16 + years of managerial experience and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. I have worked with brands like Shopper stop , , Esprit , Forever New , Kazo , Bata & have a winning attitude to achieve 100% goals of the organization
Overview
18
18
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior District Manager
Bata ( Czechoslovakian Brand )
4 2023 - Current
Responsible for 20 Exclusive Showrooms (EBO) generating a business of 20 crore
North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc.
Working on Sales Strategy, Target Planning & Allocations, KPIS Drive, Space Planning, Stock Cover, Sales Through, Conversion, ABV, EOSS Offers & Scheme’s, Inventory Planning & Minimum SKU Level, Sales Through, Competitor analysis, Business Scope etc.
Reporting to Regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions.
Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.
Cluster Manager
Kazo fashion
1 2023 - 4 2023
Responsible for 20 Exclusive Showrooms (EBO) generating a business of 20 crore
Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions
North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc..
Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions
Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.
Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.
Senior Manager
Forever new ( Australian Brand )
1 2011 - 1 2023
Responsible for 6 Exclusive Showrooms (EBO) and 2 concession generating business of 30 crore
North Region’s Sales & Operations, People, SOP Process, Inventory, Reports, Like to Like Performances , P2P, M2M Sales Comparisons Report etc.
Reporting to regional manager regarding Sales & Operation, Reports, Challenges, Opportunities, Performances, Support and all Business related discussions.
Shrinkage Control, Standard Operating Process, Marketing Activities, Business Developments .
Ensuring optimal MDQ stock levels are achieved in stores including the bestseller availability, sell thru and replenishments for better stock management.
Managing Visual Merchandising as per Planogram of Store’s and Proper Replenishments of Stocks, Stock Mix as per Sales ratio refilling with SCM team.
Focusing On Visual Merchandising, Global Count, Sop, PI, Customers Satisfaction, Trainings.
Working on Sales, Corporate Business, Institutional Sales Planning, Bulk Orders, Coordination, Sales, Team Productivity, Customer Service, Role Play Activities.
Planning & Reviews Comparisons for Daily, Weekly, Monthly, Quarterly, Half Yearly, Yearly Sales Plan with Team.
Working on Actions, Weekly Review meetings with Managers +HO Team for Support.
Managing Marketing activities (ATL& BTL) and Institutional Tie-Ups for Pan India.
Managing business of 20 crore contributing 20% of over all region.
Explaining franchise model ( Investment , EBO, MBO, COCO , FOCO , FOFO, fixed expenses , variable expenses , R.O.I , profit share etc.) to the prospective franchise partner as per company policy .
Location & Catchment Analysis of probable New Store Locations & Negotiating, acquiring and finalizing new properties.
Assistant Store Manager
Esprit ( German Brand )
10.2006 - 01.2011
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Ensuring optimal stock levels are achieved in the store including the bestseller availability, sell thru and replenishments.
Senior fashion consultant
Shopper stop
1 2005 - 10.2006
Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
Cultivated lasting relationships with clients through one-on-one interactions in store environment.
Researched current fashion trends and competitor activity
Collaborated with other stylists to discuss exciting new trends that could be utilized in development of showroom displays.
Handled payment transactions using Shoppers to maintain accuracy and payment processes.
Education
MBA - RETAIL MANAGEMENT
AMITY UNIVERSITY
New Delhi
10.2013 - 11.2016
BA -
ARSD COLLEGE
New Delhi
07.2001 - 07.2004
Skills
Team Management
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Accomplishments
Helped the company increase sale by 25% YOY . This was achieved via targeted social media marketing campaign and focus on customer experience
Transformer of the month July - Aug -20
Received Best performing store - Ncr Pacific Delhi -july -Dec-19