Ranvir Singh

• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Designed modern employee recognition program which boosted productivity and improved morale.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Increased profit by streamlining operations.
• Developed and implemented strategies to maximize customer satisfaction.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
• Formulated policies and procedures to streamline operations
• Managed budget implementations, employee evaluations, and contract details
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
• Collaborated with department heads to establish goals and work plans
• Maintained qualified staff and communicated areas of accountability and expected performance
• Administered operating budget, approved expenditures and implemented budgetary adjustments

• Recommended and implemented successful strategies to maximize revenue.
• Provided strong leadership to enhance team productivity and morale.
• Modified inventory control programs to maintain and enhance annual business plan.
• Carried out and developed social media, e-blast and public relations campaigns.
• Developed proposals and presentations for internal and external audiences.
• Held monthly meetings to create business plans and workshops to drive successful business.
• Executed appropriate staffing and budgetary plans to align with business forecasts.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Implemented and developed operational standards, policies and procedures such as

(A) Planning

· Route plan, Delivery Commitment

· Route Load Maximization

· Risk Cover

(B) Implementing

· Freight accrual system

· Reverse auction

· Special Requirements

· Delivery leads time reduction

(C)Reviewing/Monitoring

· Dispatch tracking

· Contract renewal

· Rate negotiation

· Shortage claims Review

· Tracking of stock on way

· Load factor Review

· Delivery lead time

(D)Coordinating with

· Transporters

· Fleet Owners

· Security Agencies

· Man power companies

(E) Decision making authority

· Freight negotiation

· Shortage settlement

(F) Liasioning with

· Govt. authorities, Banks

· Custom Houses, Shipping Lines

• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Directed workforce planning, customer retention and customer service management for multiple locations.
• Transformed underperforming teams into productive, profitable teams.
• Improved process efficiency by implementing new cart retrieval process and correcting poor work habits.
• Dedicated to expanding client bases by building lasting relationships.
• Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Held meetings with director to identify techniques to overcome sales obstacles.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Introduced cost-saving initiatives to reduce losses and increase profit margin.
• Made project report, costing & vendor development for local & national routes.
• Set up branch, formed the team & completed all legal & statutory compliances.
• Prepared SOP for logistics in consultation with the Company’s Director – Operations.
• Finalizations of various formats of MIS, like operation report, vehicle efficiency reports etc.
• Involved in preparing customized trucks as per business need in consultation with the vendors & customers.
• Involved in the finalization of profit & loss account for branch operations.
• Route planning & scheduling of national & local vehicles for both Company & hired vehicles, so as to derive maximum cost benefits.

• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
• Provided all drivers with pertinent safety materials regarding rules and regulations.
• Generated daily reports detailing suggested process improvement initiatives to inform management.
• Completed projects by effectively delegating tasks and overseeing employee performance.
• Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
• Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
• Created documents by reviewing data to recommended courses of action for senior decision-making processes.
• Executed on-time, under-budget project management on complex issues for senior leadership.
• Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
• Maintained accurate driver information for delivery scheduling.
• Functional head for the Fleet team.
• Managing the fleet strength.
• Ensuring the all the fleet related parameters for best in class
• Tracking the ageing of the Vehicles and ensuring SLA adherence as recommended by the manufacturer.
• Liaison with Clients/Government Agencies for any new deployments or replacing the existing Fleet.
• Defining the metrics for Fleet team.
• Responsible for Quality initiatives related with fleet.
• New vendor development & Relationship management for key tasks like Fabrication, refurbishment schedule servicing and other procurement activities.
• Ability to define specific contingency plans for smooth operations.
• Conceptualize and developing MIS models for verification, analysis and report submission to Management Team.
• Taking end to end responsibility for people development and training initiatives for the fleet team.
• Interfacing with software team for Fleet management system development & maintenance.
• Handling the team of Fleet coordinators.
• Ensuring effective Fuel management.
• Tracking all the fleet related expenses across the country.
• Ensuring comprehensive process documentation and periodical updating in Quality management System.
• Taking end to end responsibility for Insurance claim process for Fleet.
• Conducting periodic performance review meetings with Fleet team.
• Tracking the performance parameters of fleet executives.
• Rostering of both Drivers and Fleet Staff.
• Handle Purchase of “New Vehicles” registration and Insurance

• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Suggested actionable improvements to increase efficiency and reduce expenses.
• Maintained accurate driver information for delivery scheduling.
• Trained drivers to manage time effectively, improving overall mileage performance.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
• Introduced incentivization programs to increase employee performances.

• Supervised maintenance team and effectively delegated assignments to optimize processes.
• Trained drivers to manage time effectively, improving overall mileage performance.
• Generated daily reports detailing suggested process improvement initiatives to inform management.
• Maintained accurate driver information for delivery scheduling.
• Provided all drivers with pertinent safety materials regarding rules and regulations.