Ranvirsinh Dabhi
Restaurant Manager
Ahmedabad,GJ
Summary
Dynamic hotelier with hands-on experience in the bar, restaurant and hospitality. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Restaurant Manager
McGettigan
11.2024 - 05.2025
- Led a team of 15+ staff in a high-volume casual dining restaurant, serving over 250 customers daily.
- Managed daily restaurant operations, ensuring efficient service and adherence to food safety standards.
- Trained new staff on service protocols, menu knowledge, and customer interaction techniques to enhance guest experience.
- Monitored inventory levels, conducting regular stock checks to minimize waste and ensure availability of menu items.
- Implemented cash handling procedures, ensuring accurate financial transactions during service periods.
- Coordinated with kitchen staff to streamline food preparation processes, reducing wait times for customers.
- Addressed customer inquiries and complaints promptly, fostering a positive dining atmosphere and repeat business.
- Conducted performance evaluations for team members, providing constructive feedback to improve service quality and teamwork skills.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Bar Supervisor
Mondrian Hotel
02.2020 - 11.2024
- Supervised daily bar operations, ensuring high-quality customer service and adherence to safety regulations.
- Trained new staff on drink preparation techniques and customer interaction protocols, fostering a cohesive team environment.
- Developed and implemented cocktail specials, enhancing menu offerings and attracting diverse clientele.
- Managed inventory levels, placing orders for supplies as needed to maintain stock without disruption to service.
- Tracked sales data regularly to identify popular products or trends that could inform future menu offerings or marketing efforts.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Boosted sales through the development of innovative cocktail menus and promotional events.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Fostered positive relationships with vendors, negotiating favorable contracts for alcohol supplies and equipment purchases.
- Reduced waste and costs by optimizing inventory management and beverage ordering processes.
Mixologist
Renaissance Hotel
12.2017 - 09.2019
- Crafted and served a diverse range of cocktails, ensuring high standards of taste and presentation to enhance customer satisfaction.
- Managed inventory levels for bar supplies, ordering and restocking as needed to maintain efficient operations and minimize downtime.
- Trained new staff on mixology techniques, customer service protocols, and sanitation standards to ensure consistent quality across shifts.
- Developed seasonal cocktail menus by experimenting with flavors and ingredients, increasing customer engagement and repeat business.
- Collaborated with kitchen staff to create pairings between food offerings and cocktails, enhancing the overall dining experience for guests.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
- Streamlined drink preparation processes, increasing efficiency and reducing average customer wait time.
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Head Bartender
Chef Sanjeev Kapoor's Khazana - Brampton
05.2016 - 03.2017
- Led bar operations during scheduled shifts, ensuring high-quality service and customer satisfaction in a fast-paced environment.
- Provided exceptional customer service by engaging with patrons, taking personalized drink orders, and resolving any complaints swiftly to ensure repeat business.
- Oversaw daily cash handling procedures, ensuring accurate transaction processing and maintaining financial accountability within the bar team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/Server
Courtyard by Marriott
09.2015 - 04.2016
- Crafted and served a diverse range of beverages, ensuring adherence to recipes and presentation standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Provided exceptional customer service by promptly taking orders, addressing inquiries, and ensuring satisfaction throughout dining experience.
- Coordinated food and beverage delivery with kitchen staff to guarantee timely service during peak hours.
Bartender
Chef Sanjeev Kapoor's Khazana - Brampton
02.2015 - 08.2015
- Prepared and served a diverse range of cocktails and beverages, ensuring high-quality presentation and taste.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Front Office Executive
Metropole Hotel
06.2012 - 11.2014
- Supervised daily front office operations, ensuring efficient guest check-in and check-out processes, while maintaining high standards of customer service.
- Developed and implemented training materials for staff, focusing on customer engagement techniques and software usage to enhance overall guest experience.
- Resolved guest complaints through effective communication and problem-solving strategies, contributing to improved satisfaction ratings within the establishment.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness, facilitating seamless transitions during peak occupancy periods.
- Utilized property management software to track bookings and manage reservations, improving accuracy in reporting and forecasting occupancy trends.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
Intern
Holiday Inn Express Hotel Suites
06.2011 - 04.2012
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Education
Post-Graduate Certificate - Hospitality Management
Lambton College
Toronto, ON, CA 04.2001 -
Bachelor of Hospitality And Tourism Management -
Vivekanand Institute of Hotel & Tourism Management
Rajkot, Guj, India 04.2001 -
Skills
Operational efficiency management
Analytical decision-making
Customer engagement
Team management
Menu design
Inventory control and record keeping
Proficient in POS operations
Problem-solving
Team leadership
Budget management
Excellent communication
Brand standards promotion
Accomplishments
- Winner of Jim Beam Family Event, 2019 (UAE)
- Top Ten Mixologist of the Year by Caterer Middle East Magazine, 2024 (2024)
Timeline
Restaurant Manager
McGettigan
11.2024 - 05.2025
Bar Supervisor
Mondrian Hotel
02.2020 - 11.2024
Mixologist
Renaissance Hotel
12.2017 - 09.2019
Head Bartender
Chef Sanjeev Kapoor's Khazana - Brampton
05.2016 - 03.2017
Bartender/Server
Courtyard by Marriott
09.2015 - 04.2016
Bartender
Chef Sanjeev Kapoor's Khazana - Brampton
02.2015 - 08.2015
Front Office Executive
Metropole Hotel
06.2012 - 11.2014
Intern
Holiday Inn Express Hotel Suites
06.2011 - 04.2012
Post-Graduate Certificate - Hospitality Management
Lambton College
04.2001 -
Bachelor of Hospitality And Tourism Management -
Vivekanand Institute of Hotel & Tourism Management
04.2001 -