Summary
Overview
Work History
Education
Skills
Certification
Additional Information
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Timeline
Generic

Subhadeep Bhaduri

Service Delivery Manager
Kolkata

Summary

PROFILE SUMMARY

Business and technology consulting leader having more than 19 + year of industry experience as Solution Architect with a demonstrated ability to develop application Landscape, System Solution and work with product strategy and architecture to ensure alignment of product to the strategies and architectural frameworks with promising commercial, communication and analytical skills in IT Operations , Service Delivery Management, Project Management, Budget & Cost Management ,Security and Compliance . Awarded and recognized for delivery of innovative solutions, understanding of technology and its meaningful application, ability to deliver under multi-vendor conditions and coping with various situations . Brings an expert’s understanding of underlying business drivers, processes, technologies, and organizational relationships across clients in Supply, Manufacturing, Planning, Analytics and Digital Workspace sectors across emerging and mature markets.

Currently He works as a Manager in PricewaterhouseCoopers India with the ‘Data & Analytics’ group of Technology Consulting practice and demonstrating experience in Data Migration & Data Quality, Data Warehousing, BI Analytics, Data Integration including design, development and implementation of ETL using SSIS, SSAS and other reporting tool like SSRS. His technical forte also include SQL Server, MS PDW, Oracle , MySQL, SSIS , Azure Databricks , Azure Data Factory, Synapse Analytics. Brings an expert’s understanding of underlying business drivers, processes, technologies, and organizational relationships across clients in Supply, Manufacturing, Planning, Analytics and Digital Workspace sectors across emerging and mature markets Certified in Prince2 Practitioner & foundation and ITIL V4 foundation, AWS & Azure Cloud Practitioners and knowledge in SAFe (Scaled Agile Framework)

CORE SPECIALITIES:

Digital Transformation/Strategy, Management Consulting, Infrastructure Services & Management, System Integration, Transition & Transformation, Scrum Master Complex transformation programs and projects, client account management including Vendors/Partners, and Stakeholder Engagement.

He has worked in projects involving data management, data quality, data profiling, data cleansing and complex data transformation requirements. He has worked extensively in conceptualizing , designing, developing and implanting the Data Quality Assessment (DQA) concepts. He has expertise in data migration and has worked in multiple projects involving migration from legacy systems, SAP, SQL based systems, Oracle systems, etc to Microsoft Dynamics 365 CRM.He demonstrated ability to develop application Landscape, System Solution and work with product strategy and architecture to ensure alignment of product to the strategies and architectural frameworks with promising commercial, communication and analytical skills in IT Operations, Service Delivery Management, Project Management, Data Modelling for Data Warehouse/Data Mart development, Data Analysis for OLTP /OLAP/BI Applications .

Processes and Methodologies-

AGILE transformation/implementation, Waterfall, SAFe AD/AMS/AO/SWOT/GAP Analysis Presales, Bid Defense, Driving New Evolving Technology Trends & Innovation Strategy, & Automation.

Technology

Database/Infrastructure/Enterprise Integration, Cloud /DevOps/Dev Sec Ops.

Overview

20
20
years of professional experience
4
4
Certifications

Work History

Manager

PricewaterhouseCoopers Services LLP
02.2023 - Current

Implementing Master Data Management Telecom Service Provide in Sweden

The scenario was of to build a Master Data Service and Master Data management for the Enterprise where master Data to be extracted from Respective Merger and Acquisitions company and build a new Master Data Service .

Roles:

• Handing Project Management of it and manage a team of 8

• Analyzing the source systems via workshops with various stakeholders of old system

• Designing and architecting the solution of how the migration is to take place

• Requirement gathering and Build HLD and use cases

• Contributing System Design

• stakeholders to manage integrity and maintain confidentiality

• Delivering as per planned timelines

Technology: ADF, ADLS gen 2, Azure managed SQL Instance, SQL MDS, Snap Logic,Azure Data Bricks.

Data migration for the leading Health services client in India

The objective was to design and create a simple, sustainable and easy to use data migration tool on cloud to take care of the phase-wise migration plan of the client which has the potential of reusability. The tool should be easily customizable and use Azure cloud setup to handle the migration process from SAP to Snowflake to use Anaplan for Budget Solutions

Roles:

• Managing a team of 10 individuals and getting them trained in

• Designing the architecture of dynamic structure for migration in a target centric manner

• Designing and supporting the build for the dynamic and easily customizable Data Quality engine to assess the data quality of source dataset and report it to the client so that the client has a clear idea about their data and how to clean them up in the most efficient and targeted manner

• Designing the process for Extracting, Transforming and Loading Data from source systems to Database in a dynamic manner

• Requirement gathering from Client & based on the requirement building the queries through T-SQL

• Working on different objects like Table, Stored Procedure, Function, complex SQL queries to meet customer’s need

• Planning the way ahead during various sprints Technology: Azure Virtual Machine, Azure Data lake storage Gen II, Snowflake

Service Delivery Manager

Ericsson Global India Limited
08.2020 - 02.2023
  • Leading the conceptualization of overall delivery strategy and consulting for Supply and Digital Workspace engagements viz
  • Setting client expectations and customer experience, Service Management ,partners & vendors engagement, TCO, & continuous improvement programs (including Digital Transformation and SIAM Strategy).Adopted Program and project management methodologies (Scrum, Agile, waterfall) for faster and effective delivery
  • Responsible for Base Account Growth including Client-CSAT, deliverables, account receivables, & new business, Delivery Management, Service Management, Vendor Management, Risk Assessment, Process and Quality management, Transformation and strategy
  • Client Strategy Consulting – provided roadmaps and periodic recommendations to the client’s overall goals by analyzing strengths and areas needing improvement

Solution Architect/Technical Architect

Ericsson Global India Limited
04.2014 - 07.2020
  • Take ownership of system solution and for the high-Level design, Approve System Documentation from supplier’s development teams in Analytics area
  • Guided functional solutions and specifications for development of different objects like Workflows, Forms, Enhancements, Reports etc
  • Translated business requirements to high level technical design handover
  • Collaborated with technical product mangers of other system applications while proposing new solutions
  • Supported the business area and Communicate status effectively in writing and verbally with internal and external stakeholders
  • Hands on with Ericsson Tools and Standards including Vulnerability Management, IT Security Assessment, Risk Management, TCO ,Demand Management via PPM etc
  • Part of ITSP4.0 ,White smoke Cloud Migration, ISN, MELA ,GEO and many other cloud Migration and Transformation project including Solution Preparation ,Planning and implementation
  • Forecasting, Planning and Operations teams to interpret business requirements and design solutions that satisfy those requirements and ensuring performance and Integration testing and Penetration Testing etc
  • Discuss / Communicate / Empower product direction and decisions to stakeholders / customers; Drive product direction.
  • Create/ maintain/ approve: system documentation, release notes, end-user documentation, product mapping, structure and product numbers.
  • Ensure working demand flow per product / project / area; Work actively with the product backlog and experience in agile ways of working .

Senior Database Consultant

IBM Global India Limited
04.2010 - 04.2014
  • Worked on Configuring HA and DR solutions across different Database Platforms (MSSQL Server, UDB )
  • Solutioning, Estimation and Project Management of Application Remediation for entire IT Technology landscape
  • Stabilized the application using Automation, Continuous Service Improvements, Batch Tunings
  • Involved Consulting, Presales Delivery, & Processes/Methods customization/development
  • Implemented Many HA-DR (Always on) solution as per BCP
  • BAU, Proactive Maintenance of Infra and Database platforms and project service and drive and lead different Transformation project and SIP as per Transformation lead
  • Implemented Monitoring tools like Nagios ,Tivoli ,HPOV etc for smooth Infra and Database Monitoring

IT Analyst-Team Lead

Tata Consultancy Services Ltd
11.2004 - 04.2010
  • Led new business development activities such as RFPs & proposals
  • Engaged in prep strategic activities, proposal reviews, and start-up activities
  • Worked in hybrid and cloud solutions and assessed various cloud model in azure across IaaS, PaaS and SaaS model.
  • Assisted in designing and development of complex ETL structures for transformation of data sources into data warehouses. Analyzed database designs .
  • Maintained project documentation relating to testing, coding and logic of ETL processes.
     Worked on Power BI and Power Pivot
     Preparing Reports in SSRS based on Customer requirement.
     Administrating and Deploying SSAS Cubes and work on Multidimensional ad Tabular SSAS .
     Build SSSIS packages and administration and deployment of packages in both Legacy and Catalog

Education

Post Graduate Diploma - Business Administration

Symbiosis
04.2012 -

Bachelor of Technology - Electronics & Telecom Engineering

06.2000 - 07.2004

Skills

    Business solutions

    Systems design

    Technical project planning

    Strategic planning

    Project budget allocation

    Risk mitigation

    Operations support

Certification

PRINCE2 Certified Practitioner and foundation

Additional Information

  • Achieve Win Business award from IBM to involve as a part of Core Bid Team and give a successful solution to win a project for IBM.
  • Achieve Top Project Contribution Award and Rockstar Award for top achievements in projects in Ericsson
  • Achieved 4 times Ace Award in Ericsson for Delivering End to End Transformation project like ITS4.0 and White smoke
  • Received certificate “Star Performer” from Ericsson Global India Received “Delivery Excellence” from TCS

Tools:

BSM, SiteScope, HPOV, TFS, Tableau, ITSM, JIRA, Power BI/ Cloud: Azure, HP-hellion, MSSQL,AZURE SQL ,AWS, Microsoft BI, Tableau, GRC Tool Archer,Snap Logic, Azure Data Factory,Azure Synapse Analytics,Azure Data Bricks,ADLS GEN2,Snowflake

Timeline

Manager

PricewaterhouseCoopers Services LLP
02.2023 - Current

Service Delivery Manager

Ericsson Global India Limited
08.2020 - 02.2023

Solution Architect/Technical Architect

Ericsson Global India Limited
04.2014 - 07.2020

Post Graduate Diploma - Business Administration

Symbiosis
04.2012 -

Senior Database Consultant

IBM Global India Limited
04.2010 - 04.2014

IT Analyst-Team Lead

Tata Consultancy Services Ltd
11.2004 - 04.2010

Bachelor of Technology - Electronics & Telecom Engineering

06.2000 - 07.2004
Subhadeep BhaduriService Delivery Manager